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RBM of Alpharetta

(6,466 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,466 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Buying a car can sometimes be compared to a visit to the...

Buying a car can sometimes be compared to a visit to the dentist, I can tell you from my experience that a visit to RBM of Atlanta was anything but that. I met my salesman Bill Favini and after a few minutes of conversation we discussed some options and my personal needs. A very friendly and personable man he was not your "usual" pushy car salesman. He took time to explain the packages offered and once narrowed down took me on a test drive which made my decision easy. Within a short period of time I was on my way home with a certified MB used auto. I feel I'v made a friend in Bill and RBM and will surely recomend them to friends and associates. Cordially Walter Swenson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best and Easiest buying Expereience...

When my wife and I drove up to RBM North we did not expect the professional and courteous treatment we received from our sales person Rick Seltzer. Rick was immediately in tune with our needs and recommended the perfect vehicle, GLK350...we love it! Not too big, not too small with the right amount of power! We then were introduced to Peter Leavy the General Sales Mananger who immediately made us aware of some incentives that Mercedes Benz was offering...no gimmicks, just real good incentives! Since it was late in the afternoon, we came back the next day to pick up our 2012 GLK350, no fuss no muss, just one of the best buying experiences I've had in a long time! I would highly recommend doing business with these two fine gentlemen...you will leave with a smile on your face! Three weeks later we went back and purchased a SMART car from Rick and Peter, what else can I say!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were in the process of buying a used ML 320 &...

We were in the process of buying a used ML 320 & wanted it looked at by a 3rd party. They were happy to help and gave honest feedback. The one thing they "found" was that one of the fluid levels needed topping off & they took care of that as well!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

David was a great help to us. He is knowledgeable and...

David was a great help to us. He is knowledgeable and professional. I would not hesitate to recommend David to my friends and co-workers. Thanks David.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It really was a pleasant experience. I appreciate your...

It really was a pleasant experience. I appreciate your professionalism and patience. Definitely will recommend to everyone and will come back myself.Best regards, V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We test drove several models. Fabian never made us feel...

We test drove several models. Fabian never made us feel rushed or pressured to make a decision. He was friendly,knowledgeable and always professional. We would do business with him again. We thought the dealership had a positive atmosphere.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

David, is an asset to RBM of Atlanta - North, good...

David, is an asset to RBM of Atlanta - North, good salesmen are heard to find, and you have a gem in David and his level of professionalism. I would have no hesitation in recommending David to any of my friends or colleagues for the level of services that he made sure I fully understood before signing necessary documentation. David does not rush anyone through the process of buying a car, it took his time and explained everything down to the minute detail. Thank you David for being there today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David was the best car buying experience I ever had. My...

David was the best car buying experience I ever had. My wife and I bought two Benz's from David within 4 months. And they won't be our last! He was friendly, fair, and really worked to help us. David even tried to help me arrange shipping of my old car to a family member who needed it. He truly goes above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

David is a true professional and one with a great upbeat...

David is a true professional and one with a great upbeat attitude that never turned me off from the buying experience, especially since we onl went to look at the car. We are extremely pleased with the buying experience in a whole and would rate this dealership and David Wang with 10 stars **********!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

As easy as Car Shopping can be

We originally went to RBM North to look at a used ML 350. Nick Underwood spent all the time we needed discussing the available options as well as pointing out some attractive New Vehicle Options. Result. We are very happy with our New ML350. Great experience. Nick listened and helped us make our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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