RBM of Alpharetta

This was our first time buying a Mercedes and I must say it was an extremely pleasant experience...Our salesman was awesome. Very professional and personal. Thanks Reza for helping us get the car we wanted...your the best. Definitely will be recommending you to family and friends. Oh and I LOVE MY CAR!!!!

I drove up in a pickup loaded with lumber for my days work. Reza treated me as if I drove up in a Rolls Royce. He had prompt responses to my questions and they were all the right answers. By that afternoon we had a deal. He also made a commitment to make everything on the car like new for me, on the 1 year old demo model.

This was my first time buying a Mercedes and it was an excellent experience. David Wang was very professional and down to earth. Other Mercedes dealerships I’ve been to were not as helpful or friendly as all the staff I encountered at RBM North. I would highly recommended David Wang and RBM North to anyone.

Bill Favini and his sales team went above and beyond what we ever expected...their price was exactly where we wanted to be...they offered us a 1.9% finance rate and gave us top trade value on our trade in...Not only that..they stayed after hours..on a Friday night...to complete our transaction so that we didn't have to drive another hour and a half the next day to finish up. Bill Favini is a kind and very generous person. We left our garage door opener in our car and he brought it half way to us to save us time and gas. I would highly recommend...even if you have to drive out of your way...this Mercedes dealer...I promise that it will be worth your time.

Andy Sayers is a very easy person to deal with when it comes to buying a car. He is very willing to go as far as he can go to get you the deal you need. I went in and gave him a budget, and he showed me a few cars, some of which were north of my number. He is up front about what can and cannot be done, and has no reservations about offering alternative solutions. When things came to a standstill, he was quick to go straight to the top and get the General Manager (Randy Powell) involved until we came to acceptable terms. The three of us sat together and worked all the numbers until everyone was happy. Concessions were made on both sides, but it was all very comfortable and friendly with absolutely zero pressure tactics involved. They truely want your business. I'd do it again in a blink. I visited several car dealers in my search and these people worked the hardest to get my business - so they got my business.

David is the consumate professional. He greeted my wife and I at the door with a warm handshake and a big smile. We immediately advised David that our 2008 BMW was coming off-lease and we were simply shopping -- we planned to look at several makes and models before making a decision. David listened attentively and guided us through the current inventory based on our needs and lifestyle. After looking at several new and used models, David showed us a late-model C300 with low mileage. We took the vehicle for a test drive and quickly came to the conclusion that this car was made for us! When we returned to the dealership, I was concerned this vehicle would not be available when we are ready. David conferred with his Sales Manager and made us an offer we couldn't refuse -- an offer that made my lease buyout a moot point. We have owned our C300 for one week. I realized I'd forgotten how much fun driving can be! We are planning on visiting David when my wife's BMW lease comes due next year.

This is second car I have purchased from Bill Favini and he is the reason I came back to RBM of Atlanta North Mercedes Benz. He truly cares about his customers and fully understands that your happiness and satisfaction is what matters. He is very knowledgeable and has ability to make you feel really comfortable while in his care. I HIGHLY recommend if you want someone that is in no way pushy, gives severice long after the sale, and will give you information to make the decision best for you give Bill a call or go by and ask for him - you will as pleased as I.

As a guy in my early 20s, I've found that most luxury car dealerships tend to see me as a waste of time. This was not the case at RBM North. My sales associate, Adam Denault, was incredibly accommodating, even when I wasn't sure I was going to buy a car there. He was very laid back and genuinely friendly; two things you don't often find in a car salesman. He's also very knowledgeable and passionate about the cars he sells, which makes the experience all the more enjoyable. After going to ~15 other car dealerships and being treated like just another customer, I came back to purchase a new GLK350 from RBM North, where I felt like part of a family.

This was a great experience. Adam Denault was undoubtedly the most knowledgeable, courteous and patient salesman during our decision to purchase a new E350. All the departments at RBM, sales, finance and service, are professional and friendly. There was no hard sell. All our questions were answered and Adam helped us pick out the perfect vehicle for us. We are looking forward to buying many more vehicles from Adam and the RBM team!

I did a lot of research before picking a dealership and i'm glad i chose RBM North. This was my first new car and was hoping the buying experience would be good. I got better than i expected Reza was very friendly and he patiently answered all my questions.. and i had quite a few. He waited till i was ready to purchase the car and never ever pushed me to complete the deal. The week after i got my car i helped another buddy of mine to buy his car from a honda dealership in town and you cannot imagine the difference in experience, no match to RBM. My next car would be thru RBM again! :)