Reviews
The purchase of a Mercedes Benz automobile from RBM of...
The purchase of a Mercedes Benz automobile from RBM of North Atlanta almost an "out of body buying"experience that is, quite frankly, second to none in the luxury car industry. What made the whole experience even more comfortable and satisfying was the extraordinary effort and consummate professional Bill Favini, a highly skilled Sales & Leasing Consultant at RBM. Through his stewardship of the vehicle selection and buying process, the path was made clear to deliver the vehicle of my choice - even on Christmas Eve, big red bow and all. In my over 50 years of new car buying experience (and I've bought many), I found Bill's professional demeanor, empathetic nature and outstanding product knowledge to be of the highest order. In fact, of the 30+ sales consultants I have dealt with over the years - Bill is, most assuredly, the very best there is. I would certainly recommend RBM of North Atlanta without reservation; however, to have the ultimate buying experience, I strongly suggest you ask for Bill Favini!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your kind note. Bill is a true professional and was thrilled with your comments! We are pleased you chose to do business with us and we look forward to assisting you with all your Mercedes needs. ~ RBM North
I recently purchased a Mercedes C300 and I could not be...
I recently purchased a Mercedes C300 and I could not be more pleased with the sales support provided by Andrew Solomon. He was very knowledgeable and informative about the Mercedes product and was instrumental in making the purchasing process pleasant and uncomplicated. He was very professional as well as very personable. Based upon this experience I would definitely recommend RBM North Mercedes! It was a great experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks so much for your business and wonderful compliments! Stop in and say hi anytime to Andrew and grab some complimentary Starbucks! :) ~RBM North
Andrew Solomon was the sales analyst who assisted of...
Andrew Solomon was the sales analyst who assisted of purchasing my C 300 Benz as an anniversary for my wife. Andrew is great, very knowledgeable about the products that he's selling and best of very patient while educating about the products. I will be purchasing a GLK 450 in few months and I will definitely use Andrew again. Thanks for your assistance Andrew.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Surge, thanks so much for your business and for allowing us to be a part of your Anniversary celebration! Andrew looks forward to assisting you guys in your next Mercedes purchase! ~RBM North
I bought 3 cars with Reza in the last 3 months. I think...
I bought 3 cars with Reza in the last 3 months. I think this could be enough to say how much I like this experience. But I want to make sure you look for him while dealing with RBM North. Reza made our process easier and non stressfull at all. We bought 2 cars in November and I just bought a third car last week.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for all of your business! Reza is wonderful and a true asset to our company. ~ RBM North
I highly recommend this dealership's service department. ...
I highly recommend this dealership's service department. From the moment you step out of your car you are pampered and catered to. The Customer Service Reps know their stuff and with their ability to research the synoptic data on your vehicle, they know exactly what services and upgrades should be performed. I have owned many types and makes of vehicles and dealt with many service departments, but I have never been as satisfied as I am with RBM-North. A special thanks to Teresa Cox, who makes every service experience a GREAT one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for allowing us to serve you! Stop in any time for some of our Starbucks! ~ RBM North
Thank you David Wang for such an incredible car-buying...
Thank you David Wang for such an incredible car-buying experience! David provided excellent service and went above and beyond. I was in town for a business trip and had only the afternoon to evaluate the car, make a decision and complete the transaction. With David's help, the process was expedient, which I really appreciated.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We strive to utilize your time efficiently. Thanks again for allowing us to assist you and earn your business. Please stop in and say 'hi' the next time you are in the area! ~RBM North
I live in Montgomery, Alabama and found i very hard to...
I live in Montgomery, Alabama and found i very hard to find a dealership with tha car we wanted to purchase with the low miles and only one year old. I gave RBM very high ratings because we drove over 200 miles ahd the experience was great. We will surely buy there again. Clarence M. Shines Sr.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Clarence, Thanks again for your business! We are thrilled that you 'found' us online and you were able to visit us and allow us to assist you. Congrats again! ~RBM North
Recently, my local dealer in Coral Gables, Florida, was...
Recently, my local dealer in Coral Gables, Florida, was less than stellar when I needed a repair to the rack and pinion system of my GL 320, the repair to be paid under my extended warranty coverage with GEICO. I called RBM of Atlanta-North (we have a second home nearby) and in no time RBM and GEICO reached an agreement acceptable to them and me. The cherry on top was when RBM discovered during a courtesy check that one of the repairs made by the Coral Gables dealer needed to be redone. Had RBM not caught the mistake of the other dealer our car would have been leaking oil all the way back to Miami and likely incurred serious damage. My service advisor (Dan Berry) and his supervisor (Ken Rutter) were excellent throughout - true professionals!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JJG, Thanks so much for your review! Dan & Ken take great pride in their duties and we are thrilled we could assist you and make a new friend. ~RBM North
Excellent service, yet again. Third time in, third home...
Excellent service, yet again. Third time in, third home run as far as staff, work completed, and price charged. Did not expect this from a Mercedes dealer to be honest. Makes me more and more happy about my purchase every time I go there. Teresa did a heck of a job getting my work done sooner than promised and it cost less than first estimated. Excellent job you guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I recently purchased a Certified Pre-owned ML 350 from...
I recently purchased a Certified Pre-owned ML 350 from RBM North. I was very happy with the salesman's open and honest communication and his attention to all the details from the initial visit and test drive to the date of purchase . This was my best car purchase experience ever!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car