RBM of Alpharetta

From my first contact with RBM of Alpharetta the experience has been world class! After conducting an on-line search for a specific vehicle I began a chat session with my sales associate, Jeff Twiggs. Jeff was super helpful and professional and we set up an appointment for the following Monday. Jeff has the 2 vehicles I was interested in pulled up front and ready to go. No matter what I requested Jeff had the answer or went to find it. When I let him know I had to leave earlier than expected and asked if I could get a loaner and have my new car delivered later in the week, Jeff made it happen!! Overall, my experience with everyone at RBM of Alpharetta was truly exceptional and beyond my expectations.

Not only was my sales professional Jeff Twiggs extremely knowledgable, the financial transaction was extremely easy to complete! Took all of 45 minutes from arrival to the review of the car! I enjoyed the red carpet delivery as I am a new MB owner....

My car was scheduled for a maintenance issue that Mercedes brought to my attention a couple of weeks ago. Scheduling the repair was easy to do online and the appointment that fit my schedule was easy and convenient. I dropped my mercedes off the night before and received a pleasant text from Kim Cates, who would serve as my Service Advisor for this repair. Kim let me know of another issue with the car and kept me posted on the repairs throughout the day. The car was completed by the expected time and the service facility is first class. This was the best service appointment I have had in years and I will be sure to have my vehicle serviced by RBM in the future. Kim Cates provided the first in class service that makes RBM stand out from other dealerships I have dealt with in the past. I would highly recommend using them for any service you may need on your Mercedes Benz!

John was very professional and attentive in his approach. He was sincere as we discussed the many options of the optimal car for me. The financial aspect was pain free and quick. The dealership is a top notch outfit.

Great Customer Service....I've had my car serviced twice with Steve Byrd at RBM Alpharetta and both times was smooth and pleasant experience. Great job...!!!

Consistent Exceptional Service. Never a disappointing trip. I am always pleased and delighted. Fast check in and out. Greeters are courteous and professional. Thumbs Up. RBM of Alpharetta ROCKS‼️

David Wang is really the best. He helped me close the deal and get my car in less than few hours. Before stepping into the Dealership he checked all the necessary prerequisites. So overall a very great experience buying at RBM of Alpharetta.

My wife and I purchased two cars. We shopped other dealers but decided to go with RBM. I strongly recommend them.Their service and pricing are great.

David Wang is really the best. He helped me close the deal and get my car in less than few hours. Before stepping into the Dealership he checked all the necessary prerequisites. So overall a very great experience buying at RBM of Alpharetta.

I had the honor and pleasure to work with Rich Adler at RBM of Alpharetta, no pressure... just outstanding service. All was done over the phone, texting, face-timing to see the car and emails since I am in California. Rich answered my questions before I knew to ask them and he even came in on his day off to video my purchase being loaded on a transport to send to me and to make sure everything went perfect. Next time I need a vehicle... even being 3000 miles away, I'm calling Rich Adler. Brian