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RBM of Alpharetta

(6,436 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Great car buying experience !

I can’t say enough good things about the car buying experience with Dan Berry at RBM. He made us completely comfortable with his knowledge of Mercedes-Benz and showed he really cared that we knew as much as possible about how everything worked as we were new to Mercedes. Dan is personable and professional. Our purchase was seamless and we love this beautiful car. :) Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you very much Lester5095. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Dan could provide you with a professional, and engaging buying experience. We appreciate you taking the time to share your experiences with us. Happy driving! Sincerely, RBM of Alpharetta

Awesome experience

We purchased our vehicle from Dan Berry. We would not hesitate to recommend him. Overall we had an awesome experience. Dan, Tom & Diane & RBM team are 2nd to none! Bill

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Bill! We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Simply spectacular service! I have worked with Dan Berry...

Simply spectacular service! I have worked with Dan Berry of RBM of Alpharetta since moving to the area and I couldn’t ask for better service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, SatisfiedCustomer We are thrilled to hear that Dan provided you with the high quality service you deserve! Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

Purchase of Mercedes 2020 GLE350

We have purchased 4 Mercedes Benz in the last 8 years from RBM of Alpharetta and the latest purchase had Dan Berry as our sales person. We can't say enough good about Dan. He is the most professional, no-pressure sales person we have had in all the years that we have purchased vehicles (about 55 years). We bought our latest vehicle in Sept. 2019 but, due to a backlog in the production process we were unable to take delivery until Jan. ,2020. Dan kept us informed as to the progress at the factory in Alabama. Thanks Dan for making this purchase easy. From Dan Berry to Tom Ahern in Finance to Diane Evans(she showed us how to operate our new vehicle) we have been extremely pleased. We highly recommend RBM of Alpharetta and the whole staff to any one wishing to purchase a new Mercedes. Also, the service department is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and business! We hope that Dan and the rest of our dealership can continue to delight you. We appreciate you taking the time to share another great experience with us! Sincerely, RBM of Alpharetta

Awesome service Kyle was very professional with all the...

Awesome service Kyle was very professional with all the details made it a great experience would definitely recommend this dealership to everyone .this was our 3rd buy and would definitely do it again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much rundless! RBM of Alpharetta truly appreciates the wonderful review, as well as your business. We are delighted to hear that Kyle took excellent care of you, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

Excellent customer service!!

I have purchased my vehicle from John Sauer, will highly recommend John Sauer to anyone! John is efficient, thoughtful and very professional. Many thanks to Marry Brown and Lisa Brennan. Everyone is very professional in this location!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Ahmed.zayed10. We really appreciate the kind words, and thank you for your business. We're delighted to hear the whole team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

Gwen was knowledgable,easy to work with, helpful,...

Gwen was knowledgable,easy to work with, helpful, patient, overall great great great experience . Would definitely recommend them to other customer, friends and family. Gold star

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, JGlover, for the kind words about RBM of Alpharetta. We're delighted to hear that Gwen took excellent care of you, and made you feel welcomed at every visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

Excellent Experience

RBM of Alpharetta treated my family with the utmost professionalism. We were greeted as soon as we walked in the door and met with Kagan Scott. Kagan was professional, respectful, knowledgeable, and a pleasure to work with. He ensured that we were taken care of and comfortable every step of the way. Kagan and Lisa were very thorough as we talked through and finalized the financing paperwork which made it a very seamless experience. I would highly recommend RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much jsrouse12! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kagan and Lisa took excellent care of you during your visit. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Sincerely, RBM of Alpharetta

My experience with RBM of Alpharetta was phenomenal!...

My experience with RBM of Alpharetta was phenomenal! Kagan Scott in Sales, was able to make my first luxury car buying experience flawless. Kagan was professional, dependable, knowledgeable, attentive, and very patient. At no point, through out the process, did I feel pressured to make the purchase. I would also like to mention, everyone who I encountered from Mary Brown-Customer Experience Consultant, Lisa Brennon and Ramona Razavi -Financial Services, and Diane Evans- Product Concierge all exemplified superior customer service with our interactions. I’m definitely looking forward to making my future purchases with RBM of Alpharetta!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much KG. We are grateful for the kind words, and we thank you for your business. RBM of Alpharetta is delighted to hear that Kagan and the rest of our team could provide you with a professional, engaging buying experience. Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

We recently bought a 2020 GLS 450. We had a fantastic...

We recently bought a 2020 GLS 450. We had a fantastic experience with Kyle Edson at RBM Alpharetta. He was very helpful, patient, and really went the extra mile to be sure we got everything we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much megstewart2! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Kyle took excellent care of you on your visit, and we congratulate you on your new GLS 450! Sincerely, RBM of Alpharetta