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RBM of Alpharetta

(6,436 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 7:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 25 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 362-6858 (888) 362-6858
Used (888) 360-9747 (888) 360-9747
Service (877) 402-4876 (877) 402-4876

Reviews

(6,436 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of RBM of Alpharetta from DealerRater.

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Everything I was looking for- customer service, customer...

Everything I was looking for- customer service, customer service, customer service. John went above and beyond from the time of the design to delivery. Can’t ask for more. I live in Texas and will go out of my way to use John. J.A. Yoho, MD

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Hello, Jyohomd@gmail.com! We are thrilled to hear that John provided you with the high quality service you deserve. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, RBM of Alpharetta

John was extremely helpful throughout the entire process!...

John was extremely helpful throughout the entire process! Always immediately available by phone, text, or email if we had any questions. He knew I had a good feeling about a specific car that was located in Texas and worked his magic to make sure I got it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you sara.foppe for the kind words about RBM of Alpharetta. We're delighted to hear that John took excellent care of you, and made you feel welcomed during your visit. If there is anything we can do with regards to your new car, please, let us know. We will be more than happy to resolve any concerns that you may have. Your complete satisfaction is paramount to us. Sincerely, RBM of Alpharetta

RBM of Atlanta is the best!

I purchased my third Mercedes in the past three years yesterday. Bill Favini made it so easy for my wife and I to make a decision, close the deal and leave with our new car prepped and detailed in short order. He took care of all the details efficiently and accurately. Lisa, in finance was equally friendly and helpful. The service department from valets, service representatives and mechanics are first-rate and deliver excellent service. RBM doesn't just talk about being customer-focused, they're committed to prove it on a daily basis. Ron Tesch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ron Tesch. We really appreciate the kind words and thank you for your business. We're delighted to hear that Bill and the rest of the team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta

It was an efficient and easy process to get into my first...

It was an efficient and easy process to get into my first Mercedes! They got me answers quickly to my questions and I felt they were more excited for me to have a new car than I was (although I was very excited as well!)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and your kind words! Your complete satisfaction is our priority, and we do what we can to make the buying experience the best it can be. We appreciate you taking the time to share your experiences with us! Happy driving, RBM of Alpharetta

RBM of Alpharetta makes the care buying process easy and...

RBM of Alpharetta makes the care buying process easy and enjoyable. Their dedication to the customer experience is second to none. Our Sales & Leasing Consultant Dan was AMAZING !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much smsaslona! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Dan took excellent care of you during your visit, and we congratulate you on your new car! Sincerely, RBM of Alpharetta

John provided us a great experience, highly recommend him...

John provided us a great experience, highly recommend him to anyone looking around for a new vehicle. Very knowledgeable about the industry as a whole.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Craig for the wonderful review. We are pleased to hear that John took excellent care of you on your visit. Congratulations on your new car, and we look forward to seeing you for service. Sincerely, RBM of Alpharetta

Memorable car buying experience!

I brought my 2018 GLE 350 from RBM of Alpharetta and Mr Azizi was my sale agent. I cant say enough about how wonderful the experience was. Mr Azizi was extremely professional right from the start. He was very honest and explained everything in details to my husband and I. He never once pressured or rushed us in our decision making. I was quite impressed with the top notch customer service we received from RBM alpharetta. Thank you for making my car buying experience memorable and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much Ifeoma E.! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Reza took excellent care of you during your visit. If there is anything we can do with regards to your new GLE, please, let us know. We will be more than happy to resolve any concerns that you may have. Sincerely, RBM of Alpharetta

Great car buying experience

I brought my 2018 GLE 350 from RBM of Alpharetta and Mr Azizi was my sale agent. I cant say enough about how wonderful the experience was. Mr Aziz was extremely professional right from the start. He was very honest and explained everything in details to my husband and I. He never once pressured or rushed us in our decision making. I was quite impressed with the top notch customer service we received from RM alpharetta. Thank you for making my car buying experience memorable and stress-free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Gwen was very knowledgeable, professional and friendly...

Gwen was very knowledgeable, professional and friendly while helping us to make our purchase. She is a compliment to your organization. Gwen was extremely patient, by answering all of my questions regarding your vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much dramberry4! RBM of Alpharetta truly appreciates the wonderful review. We are delighted to hear that Gwen took excellent care of you during your visit, and we congratulate you on your new car. Thank you for taking the time to share your experience with us. We wish you all the best! Sincerely, RBM of Alpharetta

very good service I treated myself super well and gave me...

very good service I treated myself super well and gave me a lot of confidence, Everyone behaved very friendly and very professional thanks you everything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you Hector Flores. We really appreciate the kind words, and thank you for your business. We're delighted to hear that our team at RBM of Alpharetta could provide you with a delightful buying experience. Your 100% satisfaction is our priority, and we do what we can to make the buying experience the best it can be. Happy driving! Sincerely, RBM of Alpharetta