Reviews
Write a reviewBest Customer Service Experience!
Not only was this the most positive car buying experience I've had to date, but when it came time to service 'after' the sale, they stepped up and took care of me quickly, fairly, and professionally. Best deal AND best customer service, all at one dealership. Thanks Chris, Todd, and Pete!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Florida Jeff
My wife and I shopped for a new Jeep Grand Cherokee while in Florida. We waited until we were back in the area, and shopped here; and so glad we did! The price was so much lower than anything we got from the other dealers, ad the whole process was very comfortable and easy. We will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful Experience
We have purchased many vehicles over the years, and the last 5 years or so we only go to Neuville Chrysler. They are so helpfpul in getting us the car that best suits our needs. Even if it isn't on their lot, they will find it for us and make sure we get exactly what we want. They always have a smile and make us feel right at home. You have our business for life! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Department
Great honest people would recommended them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
They were pretty prompt in responding to my emails.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Retired from Florida
Purchased a 2014 Jeep Grand Cherokee. Absolutely the best vehicle we've ever owned! They got us the exact model with options, and color we wanted at a fantastic price. One sweet ride, and the best deal ever, it is the place to buy your next vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best truck I have ever owned!
I have been driving chevy's for 20 + years and my new Ram is the best truck I have ever owned! Thank you Todd for getting me what I wanted even though you didn't have it on your lot. You when the extra mile! Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly staff always ready to satisfy your needs.
I bought the last Jeep (a 2012) from a dealership in Stevens Point in December '12 and was not happy with the service and decided to upgrade to a 2013. I stopped in to Neuvilles to get prices and was told I could no longer order a 2013 so I had Todd come up with a deal on a 2014. I then went to three other dealers for prices and came back to Neuvilles because of their best price and ordered the 2014. It only took from February 16th to April 4th for the new one to come in just the way I ordered it. Neuvilles is a great place to deal and they are the friendliest people around and get you just what you are looking for. Thanks Todd.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Damned Good Dealer
I have been a customer of Neuville Motors for over 20 years, ten vehicle purchases and service work on all my vehicles. I grew up with my Father and two uncles owning a Chrysler/Plymouth dealership and switched to Neuville Motors when my Father retired. I learned growing up what service was from my family and I found it again at Neuville Motors. From the office to sales to services to parts they have all worked very hard to make every experience with them a very satisfying one. ALL the staff is friendly, knowledgeable, and willing to go the extra step to make sure things are right. I recommend Neuville Motors every time I can to everyone I can.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Our sales person worked really hard to find us the jeep we wanted. At the time their was a shortage of the model we wanted, but he kept on working until he found one at a dealer near Detroit and he had it delivered to us in just three days.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase