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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Car # 3 from Dan Gallagher and AutoMax! They are never...

Car # 3 from Dan Gallagher and AutoMax! They are never pushy, very fair with their deals and prices are better than anyone around. Dan is a gem to work with. There's a reason we are repeat customers:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We also thank you for coming back to see us and for being part of the AutoMax family! Please, let us know if there is anything else we can do for you. We will be sure to share your kind words with Dan and Congratulations!

Quick and easy buying process. I found the car I wanted...

Quick and easy buying process. I found the car I wanted this morning around 9:30 then had the car purchased around noon. This was my first time making a big purchase on a car and although the turnaround was quick it didn't feel like I was being pushed to get the car. Dan and Ramon both helped me out a great deal in making sure I was comfortable with the experience when it is not atypical for dealerships to take advantage of a first-time buyer. Would definitely recommend to anyone looking for a car to go to AutoMax for a good customer experience and reasonable pricing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for reviewing us! Also, thank you so much for choosing for your first big car purchase!! We're honored and greatly appreciate your recommendation. If you need anything else, let us know. Congratulations!

A very positive experience. I would definitely recommend...

A very positive experience. I would definitely recommend Cameron and Rick. They streamlined the process. They were professional, friendly, and efficient. It was a pleasure doing business with AutoMax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're so glad you had such a positive experience here! We enjoyed working with you and look forward to helping you in the future. Congrats!

The staff, my salesperson and right up to the general...

The staff, my salesperson and right up to the general manager were all amazing. A five star experience and follow up. Everyone was on point.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so happy Frank made sure you had the most amazing visit and that everything went so well for you! If there is anything else we can do for you, please let us know. Congratulations!

This is the 3rd car that we have purchased from the...

This is the 3rd car that we have purchased from the dealership and the worst experience we had yet. Our original salesman Cameron was amazing, super helpful and nice. We had to come back the next day, Monday to complete the deal due to bank hrs. The salesman TJ that we had then made us feel like we were interrupting his phone time. We had financing complete and had been working with him and our bank since 8am. Appt was set for us to be there and he had NO paperwork completed and made us sit alone as he played on his phone. More than once he told us that “he just took over the deal to help Cameron” and that he didn’t need out business. Had to wait 3 hrs after work and were the last people to leave the building, even with an appt. Received a phone call the next day from Allen and even though it started off accusatory, the call ended with a resolution. An appt to have the vehicle redetailed as there was melted gum in a compartment, a second key cut and a redeemed reputation. Hopefully I will be back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and would like to hear more about your visit. If you could, please give us a call at 352-401-0808 and ask to speak to a sales manager. Thank you.

Don't remember the name of the gentleman that wrote up...

Don't remember the name of the gentleman that wrote up the sales and all, but he was very concerned and content on getting the best that he could. Awesome 5 stars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reviewing us! We ae super glad everything worked out so well for you and you found exactly what you wanted. Let us know if there is anything else we can do for you. Congrats!

This dealership was the best we have ever dealt with.When...

This dealership was the best we have ever dealt with.When we want another caror truck we will be going back to Automax Great place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad you had the very best car buying experience here! We gladly welcome you back anytime and are here if there is anything else we can do for you. Congratulations!

Sales person David was very helpful in matching our...

Sales person David was very helpful in matching our budget and vehicle preference! This is our second vehicle purchase with Auto Max, both positive experiences!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! Also, thank you so much for coming back to see us! We are happy to hear David helped you find the perfect vehicle for you. We hope you enjoy it for a long time. Congratulations!

It was very nice and easy to go where I was never forced...

It was very nice and easy to go where I was never forced or pressured into a vehicle that was in within my price range they offered everything that was available to me and it was a smooth and easy process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We are happy to hear you had such a nice and easy visit here! We're glad you appreciated our "no pressure" sales atmosphere and are here if there is anything else we can do for you. Congratulations!

David and TJ were AWESOME. David explained thoroughly and...

David and TJ were AWESOME. David explained thoroughly and they HAD ALOT OF PATIENCE. They were very helpful. Overall it was a Good experience. Thank You!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Jacky! We're so glad you had such an awesome experience here! We will be sure to share you kind words with David and TJ. Let us know if there is anything else we can do for you. Congrats!