Reviews
I have purchase almost a dozen cars and I can honestly...
I have purchase almost a dozen cars and I can honestly say that my experience buying my truck was the best I ha e ever had. Ernesto and Ramon from the finance department was five stars! very nice and did not waste time! Thanks!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new truck! We are so glad you had an awesome time working with Ernesto and the rest of the team! We hope you are loving your truck, and please give us a call if you have any questions. You're business means a lot to us, and we hope to see you again next time!
Easiest vehicle purchase we’ve ever made!No pushy sales...
Easiest vehicle purchase we’ve ever made! No pushy sales associates, just helpful and accommodating. And the vehicles were all great quality for being used.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for reviewing us! We are so happy that you enjoyed our "no pressure" atmosphere, and that Ernesto was able to help you find just the right vehicle for your needs! We hope you come see us again next time! Congratulations!
Very transparent pricing and process. Very pleasant and...
Very transparent pricing and process. Very pleasant and helpful sell associate. This is my 4th vehicle from automax ocala and once again, very satisfied with the purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We appreciate you taking the time to review us, and we are so happy that you had such a great experience with us! Thank you for continuing to choose AutoMax when you need a new vehicle, and we hope to see you again for number 5!
Straightforward, no hassle experience. Easy to talk to,...
Straightforward, no hassle experience. Easy to talk to, and changing the intended vehicle of purchase was no problem. Enjoying my most excellent new ride very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for reviewing us! We are glad that you had such a wonderful time working with David and Scott. We hope you are loving your new vehicle! Please give us a call if you have any questions. Congratulations!
Thank you for the financial service you rendered, however...
Thank you for the financial service you rendered, however customer service was lacking, such as instruction on vehicle options, second set of keys, cleaning, gas, and simple answered questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
We would like to know more about your experience with Kelly and Miles. If you have a moment, can you give us a call at 352-401-0808 and ask to speak with a manager? Thank you for your time and honesty, and we hope you enjoy your new vehicle!
No second key
We just traded our car in there on Sunday May 24, 2020. This is the second time we used that dealership. The first time we only got one set of keys for the car they said they only had one set of keys for that car. Well after going thru that the first time we got smart. The car we just bought this week they said the same thing no second set of keys. It will cost you over $200.00 to get another set. So the car we just traded in had two sets of keys so what we did was only give them one set just like they gave us. So watch when you deal with them and make sure the car you buy has two sets before you sign ANYTHING !!!!!!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We appreciate your feedback, Mr. Banks, and one of our managers will be reaching out to you shortly to discuss the issue regarding the 2nd key. We would like to know more about your experience with us. In case you haven't been contacted, please give us a call at 352-401-0808 to speak with one of the managers. Thank you!
We want to respond to the review we gave them. We heard from Tony Lapuma first thing the next morning. He said he was very sorry how we were treated. He said come back in and get your new second set of keys. THANKS SO MUCH Tony We received our second set of keys this morning. ⭐️⭐️⭐️⭐️⭐️
Charles was extremely helpful and answered all of my...
Charles was extremely helpful and answered all of my questions without hesitation. Jesse was also helpful with financial questions and worked out a perfect deal for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are so glad you had such a great time working with Charles and Jesse, and that they were able to help you find the vehicle you wanted and answer all your questions. We are here for you, so if you have any more questions please give us a call. Congratulations on your new vehicle! We hope you love it and look for ward to seeing you again next time you're in the market.
Another great experience from the auto max Ocala team!...
Another great experience from the auto max Ocala team! Richard wood, Tony and Cecile are wonderful. 6th car I have purchased and very happy! Looking for a great car at a great price with easy buying this is the place!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much, Justin, for being a part of the AutoMax family, and continuing to choose us when you need a new vehicle! We hope to see you again for the 7th, and we are so glad you had a great experience working with Rich and the rest of the team! Please give us a call if you have any questions, and thank you for the review!
We had a great experience and ended up getting a car for...
We had a great experience and ended up getting a car for me and my husband. Everyone was very attentive with us. A a a
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review! We are happy that you had such a great experience working with Alberto and the rest of the team! We hope you love your new car, and please give us a call if you have any questions. Congratulations!
We love Automax this is our second car that we have...
We love Automax this is our second car that we have brought from them, the salespeople are very professional and they don’t hassle you they are there to answer any and all of your questions
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations! We are so glad you had a wonderful experience with us, and that we were able to help you find just the vehicle you were looking for! We appreciate your business and love that you came back to us for your 2nd vehicle! We hope to see you again for the 3rd one! Thank you for reviewing us!