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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 11:00am to 6:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great No Pressure Sales and Best Prices Around!!

My husband and I had a great "no pressure" experience here. My husband has been kicking around buying a truck for over a year. He's been checking online prices for awhile but he didn't do it because we really don't "need" it. We stopped at Nissan next door first and they were unable to come to a good enough price for us. On a whim we drove through Automax and saw the same truck we just looked at. Dan Gallagher came right over while we were looking at the truck. It was the same price as next door but one year newer and it was a 4WD which was a bonus to us. After a test drive Dan took us back inside for the mountains of paperwork, not his fault, and getting the final numbers. The whole time Dan was very professional, friendly and got pretty close to the deal we wanted. Frank our finance man and the young woman at the reception area were also very nice and efficient. Overall my husband and I had a very good experience here and we will definitely recommend Automax of Ocala.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new truck! We try to keep the process quick and as fun as possible, so we are very happy to hear you had an awesome experience with Dan and the rest of the team. We are glad you enjoyed our "no pressure" atmosphere as well. If you have any questions at all please give us a call. Thank you for reviewing us, and we hope to see you again next time you are in the market for a vehicle!

Great experience with no pressure@@

My husband and I had a great experience here. Dan is a great salesman. No pressure and worked with us on a deal. Excellent prices and vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Must buy here!

Ease of buying. This is our second car bought in 2 months from this dealership. It is no hassle buying. Great and friendly staff to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No pressure

Everyone was very helpful and accommodating. They had a large selection and let us take our time looking. They answered all of our questions with no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

What a great experience!!!

I came here to Automax just to look .I was trying to get out of my current vehicle bc i was paying so much in gas each week. I really wanted a truck but I knew with my budget I wasn't gonna be able to afford one right now. Kelly showed me a car that was in my budget and I fell in love with it!! She was very helpful and understanding of my situation. We test drove it and i knew i wanted this car right then . I knew it was within my budget but i didnt think my credit score was high enough. I wouldn't have been able to do this without Kelly and Frank Bradley. You made this possible for me. I am so happy with my new vehicle!! Thankyall so much!! I love you Automax!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Lowballed

I don't feel that I got what I should have gotten from my trade in when Kelley blue book value on their site showed completely different from what they gave me I felt that I should have gotten more for my trade I actually traded 2 vehicles kind of felt like I was taking advantage of I think they could have really gotten the price down lower

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast, Friendly and Honest

Tammy was great, she helped me with questions and when we got there she was ready with everything. It took us 45 minutes from test drive to exit and that was with the internet going down for 5 minutes while the temp tag was printing. Frank was awesome too. Overall a great experience and an awesome, well represented truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

First time customer

The sale went A LOT easier than most vehicles we have purchased. They have a great selection to pick from. The car we purchased only had one key. We told them it is a must to have a second key and to have one made would cost us $250. Our sales person made it happen. Set the appointment to bring the car in and we were in and out in a timley fashion. Love the vehicle so far. Have had the car leas than a week. Only complaint I have is they pushed Gap insurance and I found out later they get a kick back from the insurance when it is sold when a car is purchased. Other than that over all pleasent experience. I would go back again and have already share our experience with friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great service

We purchased our 6th car from auto max of Ocala and have yet to be disappointed. Our salesman Dan Gallagher is the best, thank you for a stress free experience yet again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy , quick and reliable

Purchase my third vehicle with Auto max over the weekend the team I worked with was very professional. I would recommend this dealership to anyone. James and Kyle were my sales team and Joe the finance guy was awesome. Thank you for your help! Love ?? my new truck!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.