Reviews
Hassle free transaction
Our sales rep, Kelly, made the process hassle free and quick. Our finance manager; Joe, explained everything in details and was helpful in getting us in the car we chose.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Make sure you only see salesman Jesse Smith
I bought a very nice, one owner, cream-puff car ( 2018 Optima S ) with only 1,233 (like brand new) miles ; but if it was not for my salesman,Jesse Smith, I probably would NOT have bought the car because the upper-mangment are very ridged on pricing, made the details confusing and did not make me feel like a valued customer who they wanted to sell a car to as follows : 1) I had to put in to much time and effort to get them to reduce the price only $368.20 !!!!!, from the window sticker price of $18,400 to $18,031.80 !!!! 2) The predelivery fee on the window sticker was $495,but they charged $695 ; they said this was because this fee recently went up,after the window sticker was put on the car !!! 3) As per the Experian Auto Check ( which I think is inferior to a Carfax ), the car was listed as being a lease when it was first registrated,but at auction it was announced as a fleet/lease ; but on my Buyer's Order,Agreement,and Vehicle Information Form from the dealer the car was listed as a short term rental !!!! When I asked a upper-manger for a Carfax I was told that Automax used only Experian Auto Check,and that if I wanted a Carfax I could/would have to buy one myself !!!! But,bottom line, I think/feel I got a great car at a fair price ; I just wish the buying process was a little easier,not made so confusing, and more accurate and transparent. The Finance Manger Dan Caputo was friendly enough and did his job quickly,but I give my salesman, Jesse Smith a 10 out 10 rating in every aspect !!!!! If you go here to buy a car I highly recommend that you deal only with Jesse Smith ,as he will make up for Management's short comings.
- Customer service 1.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Car Purchase
Ernesto knows his cars! Everyone was helpful, friendly, and knowledgeable. We are very pleased with the experience and our new car, long with great pricing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Second Car
This is my second purchase from AutoMax. I would have to say that although the first purchase when pretty smoothly, this purchase when even smoother! First purchase was about 5 years ago. The staff was knowledgeable and not at all pushy. They have a ton of cars and trucks on the lot which makes AutoMax even more convenient. I was looking for a very specific truck and had spent the last two days driving as far as Tampa to find what I was looking for. I had no luck and decide to give AutoMax a try. They had exactly what I was looking for at a price I was comfortable with. Jesse was knowledgeable and patient (I can be a bit of a tough customer because of past experiences that were less than optimal at OTHER dealers in the past). We agreed on a price and Jesse turned me over to Joe in finance. Joe knows the finance end of the business to say the least. He did the necessary 8 zillion forms in no time at all. I will be back to buy my next vehicle in the future. Recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great place to buy
Ramon is easy to work with. The process is easy. For even easier get pre approved with Campus USA. Good newer cars with good prices.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Phenomenal
The experience from start to finish was pleasant, efficient and enjoyable. This was my second purchase from AutoMax; I won’t go anywhere else! I highly recommend!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
No Hassle and sales person went beyond to help us find the right vehicle to meet our needs and budget!! We were not rushed to buy which was awesome!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome
Great people to work with very friendly and awesome service !!! they worked hard for me to get the vehicle I wanted !!! If I need another vehicle I will go back to them !!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great fast service
I throughly enjoyed my experience with these guys. Quick, fast and knowledgeable salespeople. Would highly recommend them to anyone buying a car. Trevor and Andres were both solid professionals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service.
A very easy going and pleasant experience from the moment we walked through the door. We were assisted immediately and received top of the line customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car