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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Awesome!!!

Our experience was everything! My husband and I are from MS & searched all over for a black exterior & interior 2014 Mercedes Benz E350 Sport with the multi beam active LED headlights. It was hard to find but we did at AutoMax in Ocala, FL. We called & were connected with Rich & it was nothing but excellence from there. After explaining everything to him, he immediately made sure that we would be successful in getting this car. All of the staff at the car lot was friendly & helpful. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Jessie is awesome!!

I went in knowing what I wanted because I was very nervous but when I met Jesse he was very kind and honest and not pushy he made things happen quick fast and in a hurry I was in kind of in a pinch and he totally made it work for me!! The finance Guy Dan was wonderful as well. very personable and kind and quick just like I needed it to be thank you guys for making this car buying experience amazing and I will definitely tell everyone I know and be back in the future!! I bought a beautiful car and I am so excited to drive it everyday thank you guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent customer service

Was recommended by a friend. Went in and bought a Kia Sportage. Excellent service. Worked with me on everything. Definitely recommending. Top of the line dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a pleasure buying from Automax

Automax always has the best prices on their inventory. I have found no other dealer that I enjoy buying from. They make buying easy and have always stood by their sales! A++ rating!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Auto Max

Auto Max was a good experience. They had plenty of staff that greeted us as we arrived. My wife was interested in a SUV, but wasn't exactly sure of what she wanted. The big selection of many makes and models really helped in narrowing down the choice. I also liked that every vehicle was clearly priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Best experience ever and I'm a 64 yr old women

I've been treated so harshly by auto dealerships in the past that I just dred buying cars. This experience has changed that forever and I am truly grateful. Thank you Scott and Gregory for everything ....I was literally out in an hour and a half...an amazing occurrence in my lifetime....I've got to take time to mention the GREAT DEAL I was given.....JUST AWESOME!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Skeptical

I had a Jeep that I lived for years and it was time to retire the poor rusted thing, I pulled into Automax and was greater by a nice gentleman (Edgar) and he worked out all the nasty details of my insurance, trade in, tags negotiations with his manager due to the fact I was paying with a credit card and I only wanted to spend so much on a vehicle. I recommend Automax & Edgar highly. I’ll be back to see them again! ;)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amzing experience!

Friendly staff. Everyone was super nice and helpful. I had the pleasure of working with Kelly, she was patient, kind and funny. She got me into my dream car in no time & it was within my price range. I will recommend AutoMax to everyone & I will definitely shop here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ease of purchase

Stopped by the dealership on my day off wasn’t really expecting to purchase a vehicle however was greeted by Trevor who was an outstanding individual and very pleasant to deal with. I would recommend your dealership and Trevor. Also Ryan in the finance department was very easy to talk with and had a very pleasant disposition.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome!

We were only looking but ended up buying... Everyone was super nice, patient and very helpful. Would recommend to family and friends! Thanks so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.