Skip to main content

Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent!

Needed a new car and wanted something affordable and Tammy and Joe made that happen for my family. Thank you guys for the awesome experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Happy customer

Great customer service, honest sales associates, helpful and patient staff. Extremely helpful. Jeff and Frank were awesome!! Definitely reccomend auto max. very pleased with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Deceiving

Car was sold to me on accident for 5k less. Had to come in (was told to “bring car back” and my payment went up a lot. I work in a billing department. If we make a mistake, we eat it.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Awesome

Dan Gallagher was a very good salesman. Not pushy and very accomadating. Good 1st experience for my nephews 1st time car purchase. Loan guy was great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Such an easy car buying experience

Ernesto in sales and Joe in finance could not have been nicer or easier to deal with. The best car buying experience we’ve ever had. Would definitely recommend to anyone looking to buy a car. We never felt pressured or rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Experience

Incredible overall car buying experience. Would definitely return to this dealership for any future and all car buying needs. Everyone I came in contact with had exceptional customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan Caputo and Jeff were wonderful!

2nd time doing business here and they both took excellent care of us from test drive to final signature. Thank you both for you amazing customer service with a side of fun!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buying a Car was Fun!

I had heard great things about AutoMax and when I saw the car I had been looking for I decided to stop in. I called first and s/w David who was very friendly and provided the information I needed. I rec’d a text from Jessie immediately offering to assist when I was ready. I have always leased vehicles, so buying a car was a new experience for me and I wanted to make sure I was doing everything correctly... in addition not being taken advantage of. Well, the latter was far from the case. Jessie was wonderful, helpful, patient, and timely with responses to my texts. He and David worked with me to try to get me in my “Happy 50th to me” car! It took a couple tries and Cash joined “the party” and made it happen. I have waited a long time to get this car and for it to happen means a lot. Usually the finance guys are the dry and serious part as you are getting to the “Oh my gosh!” can & do I want to do this...this is it! Dan was awesome...he welcomed me with a great smile and firm handshake. Jessie, Cash, & Dan worked well together and really made it fun “signing my life away“. LOL! We pretty much laughed through it all and it was a fun process. These guys are truly genuine and great to work with! A standout for me, was since it was my first time buying a car, the process took a bit longer than usual because of me making sure my t’s were crossed and i’s dotted, I was there a couple days in a row. Each time I arrived, staff I hadn’t worked with welcomed me back... this absolutely blew me away! They were very busy every time I was there, so for staff I never interacted with to recognize me and acknowledge me is to me, above and beyond great customer service! Needless to say,I was very impressed and had a great 1st time buying experience. I will now be one of those singing AutoMax’s praises...Well Done and thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Simple, no hassle and friendly

I didnt feel pushed or obligated to anything. Straight and to the point deal. Will recommend to others. My daughter is enjoying her first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing

All the workers I talked to were very friendly! Not to positive who my finance representative was but he was very friendly and all were very patient as it was my first time buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.