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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Very helpful and friendly

We had been looking everywhere for a truck, my husband stopped by AutoMax on his way home Saturday. He spoke with a really nice salesperson (Kelly). they had exactly what he was looking for. think you AutoMax, Kelly and Ernesto for being so wonderful, and helpful. We will be back soon - my Mom is looking for a car and we will definitely be bringing her to AutoMax.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership

Very considerate, professional and attentive to what customer wanted. Worked through the financial aspect and gave this customer a greater deal with consideration to my income and payments i could make. Kept there word and made a great sale. Will recommend Automax to everyone, especially first time buyers. Automax of Ocala is the place to go for great deals and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Caring, lovely staff.

Tammy, my salesperson, was incredible. She truly wanted me to get the best deal and vehicle in my price range and was always honest about everything. I ended up with a car I hadn't even thought about before because she understood me, my needs, and showed me an amazing deal. Everyone I worked with that day was helpful and just plain nice. It's one of the best experiences I've had at a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Easy Car Buying Experience

Was recommended to Ernesto from my brother who had bought a car from AutoMax within the past year and wasn’t disappointed. He was really helpful, easy to talk with and made the experience overall enjoyable. Dan, our financial guy, was equally impressive and easy to work with. Explained everything and if I had questions, answered them without hesitation. Will absolutely come back in the next year to pick up another vehicle with you all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Ramon was our sales person, he was great to work with, fast and courteous service and also explained functions of vehicle we purchased. We had a great sales experience with Ramon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and easy

No hassle. Great selection of used cars to pick from. Easy shopping and buying experience. Super fast purchase! Will buy here again. Highly recommended dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Chief engineer

I chose Automax because I have purchased other vehicles from them. Fortunate for me, this time around I had Ramon Young. A well educated, experienced, and informative person. The minute he approached me, he was honest and there was no haggling. I didn't feel pressured nor did I feel I was being taken advantage of. I gave him a price range and he found me a well suited car within that price range that I was happy with. I do intend to go back because I do have another son that I need to purchase a vehicle for, and when I do, I hope Mr. Young will still be available because people with such sincerity and salesmanship are hard to find these days.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review, and for continuing to choose Automax! We are so happy to hear that you had a great experience with Ramon, and that you didn't feel pressured at all. Congratulations on your new vehicle! We look forward to seeing you again!

Great experience

Would recommend this dealer ship in the future great experience very friendly great customer service very professional business well use this dealer in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing

Kyle and Edgar were amazing, they were smart helping and did a great job helping me find the best value for my car and price wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Allen was very helpful and not pushy at all.

All of the staff were very friendly and attentive without over doing it. Thanks for the sweet ride with a manageable payment. Never thought my first car would be this nice. I am also thankful for Dan who really broke everything down for me on the financing end so I could understand.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.