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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Everyone was very courteous and professional knew their

Everyone was very courteous and professional knew their product and the whole process was done in about two hours

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala

Everything went great and they were very open about all

Everything went great and they were very open about all of the fees that came with buying a car from them. It made us very confident in our purchase. Michael and Richard were very accommodating with our time crunch as well. Overall a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steven, it's great to hear that Michael and Richard were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Customer service was very pleasant staff they treat me

Customer service was very pleasant staff they treat me with respect and helped me with my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Rose, Thanks for sharing about your experience with AutoMax Ocala. Richard, Jesse, and our team appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

They always treat you with respect and seem to go out of

They always treat you with respect and seem to go out of their way to help find you the vehicle that you can afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Amazing customer service very friendly staff definitely

Amazing customer service very friendly staff definitely the only dealer I will go to for all of my vehicles in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Please let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala

This was a very easy vehicle purchase.

This was a very easy vehicle purchase. JC was a great salesperson. Very straightforward, no gimmicks and delivered on every promise. Andres, the finance manager, made us feel comfortable and not rushed and explained everything about our transaction in detail. Would be happy to vehicle shop here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to AutoMax Ocala. It's great to hear that JC and Andres were able to assist you and that you had such a positive experience. The Sales Team at AutoMax Ocala

My husband and I purchased a 2023 Kia Sportage.

My husband and I purchased a 2023 Kia Sportage. This is our second vehicle purchased from AutoMax Ocala. Both times we had great experiences and will continue to come back for future purchases. This time we purchased our vehicle through Noah. Communication with Noah was great through the whole process. It took us a few days to seal the deal and Noah was patient with us and did not put any pressure on us and was just there if he needed him. It was one of the smoothest dealership experiences we have ever experienced. And we love our new SUV of course! Thanks AutoMax and thanks Noah!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for sharing about your experience with AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Positive, efficient experience.

Positive, efficient experience. TJ very knowledgeable about the SUV, Scott and Annette very helpful! Elsie also helpful retrieving Angel that was left in our trade in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala

The process from beginning to end was very fast and

The process from beginning to end was very fast and smooth. Everyone was very helpful and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Positive experience.

Positive experience. Everyone was friendly and professional. The new SUV is awesome. Have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala