Reviews
Start to finish Haley and Ryan were amazing.
Start to finish Haley and Ryan were amazing. Great communication from both, my car was ready when promised and perfect!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Diana, Thank you for your very kind review. Haley, Ryan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala
Increasing price after signed deal means I will not be
Increasing price after signed deal means I will not be buying a 3rd vehicle there. If granddaughter had not been present I would have walked away.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. The Team at AutoMax Ocala
Professionalism and courtesy were highly demonstrated
Professionalism and courtesy were highly demonstrated during my positive recent experience .. will recommend the dealership to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Andres provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
They were very courteous and helpful.
They were very courteous and helpful. They made the entire process very easy from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! Ernesto, Laura, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing AutoMax Ocala. The Sales Team at AutoMax Ocala
I'm not the easiest person to please.
I'm not the easiest person to please. When buying a vehicle but Ryan and all the guys And the finance who I've known sense. Titusville was the greatest. I will buy another vehicle from them. When I go flipping for a green Jeep glaviator for my husband. You guys were the best.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reggie, It's great to hear that Ryan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
Purchased a 2021 Genesis G80 2.
Purchased a 2021 Genesis G80 2.5L. The pricing was little high due to me paying cash instead of financing. They did reduce the price after some discussion. After signing the papers and writing a check we went car with salesman and was handed a key fob with six buttons. I asked for the second key fob and they said they did not have it. I was disappointed. We needed a backup in case we misplaced the key. Got on Genesis web site and they sold me a key card and said it could be programmed by Genesis Dealership. Jenkins Hyundai/Genesis worked an hour trying to program the card. They I needed both sets of keys to program key card. Dealer charges several hundred dollars for a new key and programing. You have to be careful purchasing a used car. I would have given sales and Admin 5 stars if I had gotten both key fobs. Kevin Kyle
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for this feedback, Kevin. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Team at AutoMax Ocala
After going to 3 other dealerships and not being greeted
After going to 3 other dealerships and not being greeted once, TJ came to say hello as soon as we stepped out of our vehicle. We came for a specific car but based on TJ's recommendation, ended up leaving in something completely different. He was very knowledgeable and knew quite a bit about every vehicle he showed us. Scott the manager gave me a fair value on my trade and we got a low rate with one of their credit unions.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that TJ, Scott, and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala
Shopping for a vehicle is stressful!
Shopping for a vehicle is stressful! Cj was awesome and made the process smooth and easy! Would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear CJ delivered such a great experience! The Sales Team at AutoMax Ocala
I felt no pressure to buy and my request not to have a
I felt no pressure to buy and my request not to have a finance manager come out was honored. My salesman, Victor, did his best to work with me and in the end we did make a deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala
The dealer ship was fast and very effective.
The dealer ship was fast and very effective. They took the time to listen to me and my needs. I will definitely refer more friends and family to AutoMax of Ocala
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chrissy: Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala