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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great selection of vehicles and wonderful sales and

Great selection of vehicles and wonderful sales and financing staff. We will go there again for our next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

We ended up buying a Corvette there and Frank and Annette

We ended up buying a Corvette there and Frank and Annette were so easy to deal with. One of the best car buying experiences you could ask for...and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

Everyone was kind and patient.

Everyone was kind and patient. They answered all my question in a professional manner. I will be recommending Ryan to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

prior customer having bought at least 4 cars in past 10

prior customer having bought at least 4 cars in past 10 years from same location, however very disappointed with the downgrade in customer service with my last purchase on feb 2024. We had recently purchased a car there back in Aug 2023 for my eldest daughter and was reason we had come back again. However after this experience, worst ever and never going back. Automax has lost a loyal customer and won't hesitate to let my any of my friends know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. The Team at AutoMax Ocala

I worked with Tj, and he was a great help.

I worked with Tj, and he was a great help. I appreciate him keeping me informed about inventory.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with TJ, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala

The salesman was great.

The salesman was great. The I thought the salesman name was Victor Camaro that I bought is excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Victor had the opportunity to provide you with great service. We thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Ernesto was my salesman.

Ernesto was my salesman. He was very patient with me. He was also very knowledgeable of all the vehicles me and my dad looked at.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Ernesto and for taking the time to leave us this wonderful feedback! It was a pleasure having you at the dealership! The Sales Team at AutoMax Ocala

It was a great experience victor was amazing guy thank

It was a great experience victor was amazing guy thank you for helping us out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Victor was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Everyone was extremely helpful from the start.

Everyone was extremely helpful from the start. I feel like they tried extremely hard to work with me and my budget. The sales manager was awesome as well. I'm extremely happy with the vehicle too! I will be recommending Automax to anyone searching for a quality used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. The Sales Team at AutoMax Ocala

My salesperson was Felipe.

My salesperson was Felipe. He's very knowledgeable and takes his time to explain everything about the vehicle. Over all my experience was painless. So far we are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Felipe was able to get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala