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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great Experience!!

I went to look and price, and ended up purchasing My Dream Car..Great Salesman(Dan Gallagher) and very helpful, wonderful finance guy(Joe Fulner)/ Great Job Guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Recent purchase

Our salesman Drew was very helpful and knowledgable He helped us find exactly what we wanted and explained the new tech items on the dash. Great experience The finance man Joe was very helpful explaining the warranty options any all other questions we had about the financing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Suprise

I did not expect to buy the day I came but with your help I found the car I wanted to buy. Thank all of you for being so helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Delightful

Being a 72 year old woman, I find a lot of car dealers assume that they know more about what I want and need than I do. I was treated with respect and was able to negotiate the deal I needed in order to purchase my vehicle. I had a very positive experience with AutoMax. They were eager to sell the vehicle, but more eager to do all they could to work with me. Ernesto was a delight to work with along with everyone I came in contact with. The gentleman that did my paperwork was also a delight. I can not remember his name. I hate that. With all the paperwork we had to do, he was funny and explaining it to me every step of the way. He made it a very comfortable experience. Everyone from the time i arrived until I left was friendly. Buying a vehicle can be a very stressful experience. Thanks to all of them for a pleasant experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

2014 Kia Soul +

Automax stood behind the sale when we noticed a few issues after we signed the paperwork. Issues were resolved to our satisfaction. Michael our sales person was excellent as was Frank the fianance person and the manager. I would highly recommend this dealership for a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

four car from them, good vehicles and service

I like the late model cars they sell and friendly salespeople. I would buy from them again. Very good prices. Very good choice of vehicles on hand

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellet experience and great customer service!!

This is the second vehicle I have purchased in the last 8 months with Automax. Both times Allen was our salesman. We came back to Automax because we were so impressed with Allen during the first visit. He did not disappoint this time either. I would highly recommend Automax. Not just for the customer service but also because of the quality of cars that they sell. Loving my new Highlander!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Online car shopping on a whim @ 4am

So I normally work night shift and was wide awake at 4am and decided to look at cars on a whim. I messaged AutoMax through Facebook and imagine how surprised I was when I received a reply from Tammy at 6am (well before they open @8).... now that's dedication. Hands down the best experience I've had at AutoMax and this is my 3rd SUV from them. Between Tammy's customer service skills and Ryan's magic with numbers I walked out the proud owner of a Chevy Tahoe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing!!!!

The dealer was amazing, selling the truck AND bringing it to me!! I would definitely recommend this dealership to everyone I know! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Thank you Alan’

What a pleasure dealing with Alan, totally professional and a true gentleman. I purchased a beautiful used BMW today. He attended to every detail. It is obvious he is a man of integrity and an asset to AutoMax! Susan Snow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.