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Automax of Ocala

(4,508 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great experience.

This was the best buying experience iv had in many years. It reminds me of the old days when sales associates would take the time and show you every option and how it worked. It was a fun experience. Thanks to all Tony,Ernesto and Dan. Great job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Above and beyond

I hate car shopping.....But Automax made it an AMAZING experience. My daughter and I went to look at vehicles. We are two very strong willed and opinionated women. Josh and Jessie our sales men were awesome. They were patient with our numerous questions and wanting to test drive every vehicle there. Oh yeah and did I mention it was raining and they never once complained or got annoyed having to keep going out in the rain to get another vehicle. After hours and several vehicles we finally decide. Then it’s off to Finance. Dan was absolutely amazing. He worked with us for 2 days to get us a payment and interest rate we could all agree on. Also a huge thank you to Kayla also for taking our call every 30 minutes while we were working the deal with Finance. Any other dealership would of gave up on us but they never did. I can not thank Dan, Josh, Jessie, Kayla or Automax enough. We love our vehicles and Automax has customers for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesomely Amazing

I would like to Thank Tammy in Sales, Cecil the Manager and Joe in finance. For a AWESOME job! I have been wanting to own a truck for years Everyone kept telling me NO cause I owned a SUV with up-size value. My family and I, came into AutoMax and pulled drove away with the Nicest Truck on the Lot. Thanks Very much. I will tell Everyone I know about how Awesome you all are. You turned all my NO into a YES, Amazing experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I got a bow!

Despite a few hiccups, dealing with the sales and finance portion of this dealership was easy and virtually stress free. Would definitely recommend them to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Mike my sales person was very polite and very professional he took care of all my concerns with my purchase. Every one was very nice and Biily from service was great. I recommend Auto max to anyone looking to buy a new or used auto without it pressure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great

Adrine was great and was very positive the whole time. Very thankful and blessed we met him when we did. We love the car so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

To The Rescue

We don't know if it was destiny or coincidence, but (unknowingly) we initiated our experience with Auto Max Ocala as a result of an accident which occurred adjacent to their location. On that fateful day, we were introduced to Tammy! She was the perfect balance of calm and supportive. She was genuinely concerned about the welfare and safety of my wife and daughter. After the dust settled and the air cleared, Tammy was there with us the during the entire process of getting back into the driver's seat and getting back on the road. I have to say that there were so many options of makes and models of vehicles available during our search. It wasn't an easy decision. Regardless, Tammy remained patient as we reviewed, inquired, and test drove several vehicles during our search. My hat off to Tammy and the rest of the staff as they did everything within their power to ensure that we had a hassle-free and enjoyable car-buying experience. Thank you Auto Max. We will probably see you again in the near future for car #2.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thumbs up

This was by far the best car shopping experience i have ever had. Our salesman, Jessie Smith was very professional and not pushy at all. We love our new Silverado and will recommend Automax to everyone we know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

very happy customer

we are so excited about our new car.thank you for taking care of us with such a smooth and quick transaction.josh thank you so muchyou are an awesome salesman.we would highly reommend you and the business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

In and out in no time, and on Memorial Day

Go see Edgar, he was great! Very nice and easy to work with. They had awesome sales going on, and I got exactly what I went there to get. If you see something you want, don't wait . Go get it . 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.