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Automax of Ocala

(4,508 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great Experience!

James Cohen was an excellent salesman. I would highly recommend asking for him when looking for a new vehicle. We left with exactly what we were looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Good experience

Michael was especially helpful. Although we thought they may not have want we wanted in our price range, Micheal made sure to walk around the lot to see if anything else my fit for our family. We found the perfect car and the right price. Thanks for finding it for us! Dealing with the paperwork was the fastest I've ever experienced when purchasing a car. Thanks for the attentive service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Quick and easy however....

The buying process was quick and easy and I love the truck we bought the only issues I had were 1. I made an offer online and the salesman told me we were very close in numbers and to come in and talk about it and we were not I thought that was a silly game 2. Gas was only at a quarter of a tank given how much we spent this disappointed me. Then when I complained the next day about this I got a 25.00 gas voucher 3. No floor mats in the truck however he did give us a set when I complained 4. The truck was not detailed However the finance part was quick and painless and I got a fairly good deal on a great truck and other then the minor issues that were mostly resolved after I brought it back I was very pleased and would buy from them again

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Efficient and professional

Service was quick efficient and professional. Tammy gave a thorough history of the vehicle before during and after test driving. Joe was made the financing aspect understandable and less stressful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Buyer

James was an excellent salesman and I would highly recommend other to ask for him when looking for a new vehicle. We are very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Good experience no playing games

Buying this car was a great experience. Love the simplicity at this dealership. Will definitely return when we need another vehicle. All the guys we worked with were knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service! Staff was welcoming and not pushy

This is my first car I have bought on my own so I was a little nervous about being hounded, but I had the opposite experience. The staff was very helpful and I actually walked away the first day without anyone pressuring me to come back. I came back on my own because I really liked the car I ended up choosing. Great price, great service, would absolutely recommend this to friends and/or family!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Very good Jesse is a great guy

Very professional, fast, no haggling if you need a car or truck this is the place I drove 2 hours to deal with Auto Max.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tiffani M

James C. was great!! Very informative and knowledgeable. No pressure and very patient as my son was a first time buyer! Great overall buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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2nd car purchase with Tammy

She's wonderful and goes out of her way to help very friendly. Great customer service would recommend this place to all my friends very satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.