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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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This was one of the best experiences buying a truck I

This was one of the best experiences buying a truck I have ever had. Sales associate was quick and answered all my questions. Finance manager and sales associate was absolutely amazing, they helped me so much I was amazed. Went to several other dealerships around town and didn’t get anywhere with my truck or working a deal. If you’re looking to buy I would come to automax and get your next dream vehicle with expertise experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Zack, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

As soon as I walked in I was treated like royalty .

As soon as I walked in I was treated like royalty . When it came down to the decision making , I was given the time to truly think about which vehicle I wanted . At the end of the day I got the car I dreamed of . Awesome service all in all and awesome people ! Would recommend to others !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

Great experience working with Ryan at AutoMax Ocala!

Great experience working with Ryan at AutoMax Ocala! They were on top of things and got me exactly what I wanted!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at AutoMax Ocala are glad to have you as a customer. The Sales Team at AutoMax Ocala

Everybody was friendly and respectful and I love my suv I

Everybody was friendly and respectful and I love my suv I love thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! The Sales Team at AutoMax Ocala

Iam so thankful for the great staff that help me find

Iam so thankful for the great staff that help me find right car gat get or car there super nice and friendly thank to every one helping si me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Nice.

Nice. Quickly, and low prices probably low as you can go for what your getting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Jason, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

At first they seem to care and be professional but once

At first they seem to care and be professional but once you say your interested all they care about is how much your putting down and to get you into finance office , the small talk and personal questions stop then it's all of a sudden are you leaving with the car today how much are you willing to give us...ect,.... car was covered in pollen and not washed just watered down and the was still fingerprints on the console and dash from 3 days before when I test drove the vehicle. Sales man called to ask if I could get it a certain day I said I will be able to the next day and got hung up on by the sales person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Jeremy, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. The Sales Team at AutoMax Ocala

They had the vehicle I wanted, we bricked on price for my

They had the vehicle I wanted, we bricked on price for my vehicle, we made a deal, I'm happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Duane, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing AutoMax Ocala, we look forward to having you as one of our valued customers for many more years to come! The Sales Team at AutoMax Ocala

Always a great experience at automax.

Always a great experience at automax. Professional staff friendly. Caleb Andre and Leah the most helpful when I purchased my 2nd car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad Caleb, Leah, and Andres were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

The salesman I dealt with was great but besides that you

The salesman I dealt with was great but besides that you sold me a broken vehicle. What a surprise considering this is my 4th and last purchase with Automax, after immediately telling Rayshawn what was going on when he called me the following day after purchase we were told to take it to Pearson Nissan, they told us they couldn't hear the noise the truck I was sold was making. I told Issac at Perason Nissan you had to get it up to 50 mph after I made him ride with me he too heard the noise and told me I had to go back to Automax and they would tell us what to do. Steven the sales manager was there and basically offered us no help besides a shop he could refer us to, when I asked if Automax would be helping take care of this problem he couldn't give me an answer. I had to take my new truck I just purchased to Don's garage and have extensive work done. Shame on Automax for not taking care of this for me in good faith. I understand the truck was sold "as is" but as a business owner myself it's unbelievable the lack of help you provided for me especially after my consistent loyalty. I can provide receipts from Don's garage if you even care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. The Team at AutoMax Ocala