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Automax of Ocala

(4,507 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,507 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Good car buying experience

The salesperson, Tammy, made this a painless car buying experience. I would recommend her and this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 Stars!

Awesome experience! Ernesto was knowledgeable, helpful, and low pressure. The staff at Automax made my whole car buying experience fast and easy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience

This was our first time going to Automax of Ocala. We had the pleasure of having an awesome Associate by the name of Cash help us out. We were looking at a truck to which we could not afford at the time, but he walked us through the vehicles that we could afford and was patient with us until we made a decision. I highly recommend going to Automax of Ocala and talking with Cash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very positive experience

I almost bought a car in Gainesville, but found using CarGurus that the same color, make and model with less mileage, more features and same price at Automax on CarGurus. Talked to Mark, who was super nice and checked the car's condition for me before I made the 45 minute drive. When I got there he was busy with another customer and referred me to Cash to help me out. That, in itself, is amazing. Dealerships that work with commission sales have you wait until the person you first talked to is available, but in their case they aren't working for commission, just want the buyer to find the right vehicle. Cash showed me the car, explained the features and led me through the buying process. I haven't purchased a car in many years, so I truly appreciated his professionalism and lack of pressure. Frank, the finance manager was also fantastic. Even though they were nearly at closing time he did not rush through the paperwork, but carefully explained everything to me. I can't say enough good things about the truly wonderful service I received. Mark, Cash and Frank - thank you so much. I love my new-to-me Nissan Pathfinder!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great experince

all svcs were excellent, dan Gallagher did a super job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great service very satisfied customer

great salesman excellent service very satisfied customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep patriot

Ryan and Mike thank you my new Jeep patriot is great having a blast. You two made buying a car pleasant again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Excellent service, found exactly what we was looking for thanks to Ashley at AutoMax of Ocala.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Impressed...

Nine months ago we purchased our first car for my husband from AutoMax. Ryan Frazier did such a superior job that we told him we'd be back. He kept in contact with us about new stock because he knew what I was looking for. That day finally happened when the perfect car came in. I can't believe the pricing! I love the no haggling aspect. How quick and easy the process was at this store. I have great confidence in buying again and again... especially from Ryan Frazier! Ask for him, you won't be disappointed!!! Thanks Ryan for having a great attitude, going above and beyond and never giving up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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OUR OUTSTANDING CAR & AWESOME CUSTOMER SERVICE

We found our used car by happenstance. We weren't looking to buy, but having fun browsing, when this particular car was calling our name. It looked like brand new. It road tested like brand new. And, the price was a fair market value. It was a match made in heaven! Then, when we met the World's Best Salesman, STEVE WALLACE, he made the whole purchasing process effortless and very smooth. His customer service was outstanding. Suffice it to say, we drove away the very same day with a "new" car! We highly recommend AutoMax of Ocala and ask for Steve Wallace, the Auto Aficionado!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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