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Automax of Ocala

(4,485 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,485 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Very Grateful

Couldn't be more satisfied with the service that I received, worked with Mike Mckinney and he made my first time purchase smooth and simple. For a first time buyer I was able to get the vehicle I wanted for payments I can afford. Will be returning in the future to purchase another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rhamilton, Thank you for leaving us a review and enjoy your new car!

Repeat Customer

This is the second time I purchased a vehicle at Automax and I have to thank my salesman Cash for making the experience even better than my first purchase. No pressure sales, personable, and informative on each vehicle I looked at!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chrissi, We are happy to hear about your experience with Cash and thank you for coming back to us! Enjoy your new car!

wonderful experience

thank you so much Mark and the rest of the automax team. we have now bought 3 vehicles from them and are very happy with the way we are treated there. will definitely go back when we are looking for vehicles again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelli, Thank you for taking the time and leaving a review about your experience. Enjoy your new car!

McReynolds family

Pleasant experience except for repair to glove compartment we will have to take to a different dealer since they have no service person on site

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time and leaving us and Dan a review. Enjoy your new car!

AUTOMAX takes care of you

Customer service is always great at AUTOMAX! Richard and the GM went above and beyond to fix an issue with a car we purchased. Thanks again! You guys are awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us a review! Hope you are enjoying that new car!

Wonderful car buying experience every time!

I recently just purchased my second vehicle from Automax Ocala. I told them what I was looking for and they spent several hours comparing everything they had and every vehicle I had a question about. Ryan Frazier, Daniel Collins, Joe Fulner and David Goldburg are all wonderful honest people that made me feel very comfortable, informed, and taken care of through this car buying process. I will return to Automax Ocala every time I am looking for a new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kelsey Thank you for the review!

What a great place to buy a car!!

I honestly had a stress-free experience here buying my used vehicle. Ryan was my sales person and Cecil was helpful in helping me purchase this car at Auto Max. The sales people here don't work on a commission, so I felt it was about what I wanted. Really am glad I came here to find exactly what I wanted at a fair price also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nancy, Thank you for telling us about your experience!

We'll be back...

We recently moved to Florida and closed on a house. We were not looking forward to the process of finding the right car. Upon arriving at carmax Mike McKinney met us at the gate and did not leave us until we had all our i's dotted and t's crossed. We made a better deal than expected and will definitley be returning for our second car. I would recommend carmax and especially Mikes help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the review!

Couldn't be happier

We were not happy about the process of finding the right car since we had just completed the closing of our new home. From the moment we arrived at Aotomax Mike McKinney did everything to help a very difficult customer. Half way through our search I was at ease and confident that we would find the right car for us and we did. Mike is an exceptional salesperson who exceeded our expectations. Thank you Mike we will see you again soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maritza, Thank you for telling us about your experience with us. Enjoy your new car and house!

Wonderful experience!!

My husband can't stand going to car dealerships and we have dealt with plenty that the salesman are just soooo pushy! Well we just went in to look me see what I wanted exactly and Santiago listened to what we wanted and didn't try to change our mind or push us to buying something we didn't want or couldn't afford. So my husband actually said I will definitely be back there, that was the best experience I've had buying a car! I was so glad he was happy because he was buying the car for me! Will recommend them to anyone I know!! Ps- the car drives magnificent and I love it!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Amanda Thank you for telling us about your experience here with us!