Reviews
good experience
A friend recommended this place. I liked it a lot. I am used to being cheated/lied to by used car dealers but this place was refreshing. They made the whole process super smooth and effortless. the only hiccup was getting proof of insurance faxed over to them but that is my insurance company's fault, not theirs. overall, I got a good recommendation to purchase my truck here. I very likely will use them again.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad we were transparent! We look forward to earning your business again in the future! Thank you for the kind words!
Great experience
Mark Travis was very friendly and knowledgeable. I had went to look at a vehicle and unfortunately o was not. Approved but he was able to get me into another grest vehicle. He was very helpful and attentative. Very great customer service. Would recommend them to anyone needing a new vehicle. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
automobile purchase at automax ocala
jim Heflin did an outstanding job providing me with all the assistance I could possibly ask for while buying my automobile. it was a great experience. I could not be happier with the help he gave me.he went out of his to make sure I confident with all aspects of my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bill! We're happy that Jim was able to help you!
Automax of Ocala
Overall great experience at Automax. This was our second car purchase from them and they made the process seamless. Great selection of vehicles and friendly customer service. We will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your continued support and allowing us to earn your business again! Congratulations!
Great experience!
Ryan and Chris were a pleasure to work with and were helpful even AFTER the sale! Joe in financing was knowledgeable and helpful. I HATE car buying and this was a positive experience:) I'll be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for allowing us to earn your business! Stay in touch! =)
Used Car Purchase
I just bought a 2016 Chevy Tahoe from Ashley Murphy and I had a wonderful experience working with her. My husband and I are from South Florida and we were only in the Ocala area for a few days. The Tahoe we were looking for was just delivered to the lot and was not ready to be viewed. Ashley went above and beyond to get her detailers to process the car ASAP. Although we did not purchase the initial vehicle we went to see, Ashley had other Tahoe options. Ashley worked with us to get to our target pricing and we drove off the lot with a great deal! The financing process was quick and easy. It was the fasted processing of a vehicle purchase I have experienced. Once we chose the vehicle, we were driving home in less than 30 minutes. Thank you to Joe Fulner for all your help! I would most definitely drive back to Auto Max of Ocala to purchase another vehicle. There is nothing like working with honest people and knowing you are purchasing a reliable vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your review! We're glad to hear that Ashley and Joe Fulner were able to help you!
Great customer service!!
Tammy Cullison was an excellent sales person. She was very personable and very attentive, but never "pushy". It was a pleasure working with her.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glad Tammy was able to help you! Congrats! =)
NO PRESSURE!!!!!!!!!!
I found the vehicle I was looking for, no pressure to purchase and Ryan and his team were very helpful during the whole process. Great job team Ryan.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your review! Glad to hear that Ryan was able to help you!
Automax Ocala Rocks!
I definitely recommend Automax of Ocala! Ryan Frazier is super friendly and easy to work with! The buying process with Frank was a breeze as well! Thanks guys! I love my new Acadia!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words! Ryan and Frank are awesome! We appreciate the feedback! Congratulations!
Ashley Murphy is the best!
Great experience with Ashley Murphy as always! I don't want to do business with anyone else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Katrina!