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Automax of Ocala

(4,530 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,530 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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good experience

A friend recommended this place. I liked it a lot. I am used to being cheated/lied to by used car dealers but this place was refreshing. They made the whole process super smooth and effortless. the only hiccup was getting proof of insurance faxed over to them but that is my insurance company's fault, not theirs. overall, I got a good recommendation to purchase my truck here. I very likely will use them again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad we were transparent! We look forward to earning your business again in the future! Thank you for the kind words!

Great experience

Mark Travis was very friendly and knowledgeable. I had went to look at a vehicle and unfortunately o was not. Approved but he was able to get me into another grest vehicle. He was very helpful and attentative. Very great customer service. Would recommend them to anyone needing a new vehicle. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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automobile purchase at automax ocala

jim Heflin did an outstanding job providing me with all the assistance I could possibly ask for while buying my automobile. it was a great experience. I could not be happier with the help he gave me.he went out of his to make sure I confident with all aspects of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Bill! We're happy that Jim was able to help you!

Automax of Ocala

Overall great experience at Automax. This was our second car purchase from them and they made the process seamless. Great selection of vehicles and friendly customer service. We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your continued support and allowing us to earn your business again! Congratulations!

Great experience!

Ryan and Chris were a pleasure to work with and were helpful even AFTER the sale! Joe in financing was knowledgeable and helpful. I HATE car buying and this was a positive experience:) I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for allowing us to earn your business! Stay in touch! =)

Used Car Purchase

I just bought a 2016 Chevy Tahoe from Ashley Murphy and I had a wonderful experience working with her. My husband and I are from South Florida and we were only in the Ocala area for a few days. The Tahoe we were looking for was just delivered to the lot and was not ready to be viewed. Ashley went above and beyond to get her detailers to process the car ASAP. Although we did not purchase the initial vehicle we went to see, Ashley had other Tahoe options. Ashley worked with us to get to our target pricing and we drove off the lot with a great deal! The financing process was quick and easy. It was the fasted processing of a vehicle purchase I have experienced. Once we chose the vehicle, we were driving home in less than 30 minutes. Thank you to Joe Fulner for all your help! I would most definitely drive back to Auto Max of Ocala to purchase another vehicle. There is nothing like working with honest people and knowing you are purchasing a reliable vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your review! We're glad to hear that Ashley and Joe Fulner were able to help you!

Great customer service!!

Tammy Cullison was an excellent sales person. She was very personable and very attentive, but never "pushy". It was a pleasure working with her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad Tammy was able to help you! Congrats! =)

NO PRESSURE!!!!!!!!!!

I found the vehicle I was looking for, no pressure to purchase and Ryan and his team were very helpful during the whole process. Great job team Ryan.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your review! Glad to hear that Ryan was able to help you!

Automax Ocala Rocks!

I definitely recommend Automax of Ocala! Ryan Frazier is super friendly and easy to work with! The buying process with Frank was a breeze as well! Thanks guys! I love my new Acadia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the kind words! Ryan and Frank are awesome! We appreciate the feedback! Congratulations!

Ashley Murphy is the best!

Great experience with Ashley Murphy as always! I don't want to do business with anyone else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Katrina!