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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 7:00pm
Service hours:
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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JOEL IS THE MAN and AutoMAX is the place.

Joel Tomlinson is an excellent customer service rep. He helped us from start to finish. This is a dealership that is obviously interested in meeting or exceeding peoples car needs and desires, not just making the most money off of EVERY deal and they had the best car for the best price, bar none. This truly was a good experience for all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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KUDOS to James and David for an awesome job!

If you are in the market for a used car and want friendly helpful service..see James! Not only had James worked with me in getting me into a car but also he and David, the finance manager helped with some title issues that could have prevented me from getting into a new car! They had my back, returned phone calls promptly and were on top of everything! THANKS AGAIN!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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GREAT SERVICE AND PRODUCT KNOWLEDGE

I have purchased three vehicles from Auto max in ocala ,the service has always been terrific ,I highly recommend Ernesto to help you out on your next purchase and to have a great buying experience .....He's friendly ,personable and easy to deal with. A special thanks to the sales manager Cecil and all the Auto Max staff GREAT JOB

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

Just bought a car the other night at Automax, and I would highly recommend anyone to go there. Great service and they made the process so easy. Mitchell was our salesman and he was great, very knowledgeable and was not pushy at all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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THANKS AUTOMAX

THANK YOU AUTOMAX FOR SUCH A GREAT BUYING EXPERIENCE, BOTH DURING AND AFTER THE SALE. MY SALESMAN MARK TRAVIS WAS KNOWLEDGABLE AND UNDERSTANDING TO MY NEEDS. WHEN I DID EXPERIENCE AN ISSUE IT WAS TAKEN CARE OF IMMEDIATELY. THANKS AGAIN

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

James Cohen made our shopping experience very pleasurable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mr. & Mrs.

Very satisfied with our experience. We did not like the pressure put on us at other places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Review

I bought a new car 2012 mustang 5.0, Ryan was a great salesman really appreciative of everything he did to help me out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AutoMax was great

When I came to AutoMax and had no idea what I was looking for and James Cohen was there to help. He took his time and showed me several vehicles and was very patient with me. Since then I have been keeping in touch with him and when a vehicle comes in that matches my budget, I will be doing business with AutoMax and James.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Angie W. of Hernando

Hassle free! The customer service was phenomenal. Non judgmental. I recommend auto max of ocala to everyone. C. Drewery was my sales person. I never felt pressured or uncomfortable. Definitely not the typical "car salesman" experience. Thanks Mr. Drewery & Todd from sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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