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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Great buying experience

What a great place to buy a car. My salesman Mark Travis was awesome. He was knowledgeable and made the process simple. Thanks for a great car at a great price. Automax is a great place to buy a car. Iwill recommend Mark to all my friends. Thanks Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worth the travel

The experience can be summed up as "Exceptional". We traveled over 70 miles to only view the vehicle but ended up leaving with this new car. Tammy the sales person was wonderful to work with the dealership was very upfront and displayed true integrity and professionalism. The show room was being remodel that is the reason for the aveage rating. Thanks AutoMax of Ocala and especially you Tammy for making this an awesome experience Note: this is my 3rd try site kept dropping my response, couldn't let this opportunity to share this pass.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thank you Joel !

I would just like to send a special thank you to our salesman Joel , he definitely went above and beyond my expectations to make sure my car buying process went as smoothly as possible . He made sure me and my family were completely satisfied with our purchase . I am thrilled to have worked with such a caring and understandable person thank you again Joel and ill be sending more business your way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Bought a car a few days ago from Jim Hedlem he was very respectful and not pushy. Found what I was looking for at a great price. Would recommend Jim to anyone looking to have a great car buying experience. Thank you Jim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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James Cohen was a great salesman. Very friendly.

We had been to many dealerships in the central fl area. Had some good and bad experiences. I told my husband I never wanted to talk to another sales person. I didn't even go with him to look on Saturday. He came home and told me that James Cohen was very friendly. I went back on Sunday and had a very good experience .James was very friendly and went over every detail about the car. Love the car and Auto Max.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Our second Ford F150 from Automax

We purchased a Ford F150 in December of 2010 for my wife and were quite happy with it we were looking for a car for me and have seen some newer F150's on the lot after several visits drive by's with lots of inventory selection this White F150 caught my wife's eye. We thought that they would offer us less than what we owe on our current model so we said lets give it a shot and they gave a great trade in and put us in a newer F150. Thanks Guys. Mama is happy so everybody is happy. Rich sorry you weren't there that day. Joel was kind enough to take good care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trusted Out-Of-State buy. Chris has A+ Integrity

I was reluctant to commit to buying a car from over 1000 miles away, based purely on the pictures I saw on cars.com of a 2003 Buick Park Avenue Ultra. Chris seemed pleasantly honest as I discussed this car over the phone with him. I didn't get that ugly feeling that he was just trying to make a sale at the expense of an out-of-state buyer who wasn't able to personally see the car. After a day of thought, I paid for the car sight unseen, booked a one way flight to Florida, and some friends drove me to AutoMax of Ocala. My salesman Chris met me there ON HIS DAY OFF!! He showed the car to me with a professional degree of thoroughness which gave me the confidence that the test drive was going to be nothing more than icing on the cake. I was delighted to find the car was every bit as nice as they represented it to be. Chris showed me around while the documents were being prepared and Scott in the business office took care of everything including the plate from my home state. I drove the car about 1200 miles home without incident, and look forward to many miles in this beauty. When you have an experience like this, you don't think twice about watching this dealership for another purchase. Thank you AutoMax. Thank you Chris.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience, Good Selection of Vehicles

I highly recommend my salesman, James Cohen. He was VERY well versed in both the inventory and features of all the vehicles that had my interest. I was looking for both a pick-up truck and a larger SUV. I purchased a pick-up truck and will return in the near future to purchase an SUV. He was very patient and addressed all my concerns. The selection of inventory was excellent, with exceptionally clean vehicles. All the sales staff were friendly and help-full, but you won't be disappointed if you ask for James Cohen to assist you in your hunt for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank You Ryan

I saw a vehicle online at cars.com and I called to automax when ryan answered the phone. He answered all the questions I had about the vehicle and worked me a great deal over the phone since I live 2 hours away from the dealer. Ryan did a great job for me and I will be sending him a lot of business between myself and my husband. Thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

My buying experience at Automax was incredible. My salesman Mark was extremely knowledgable and made the buying experience fun and painless. Thanks Mark.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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