Reviews
Dan Gallagher
The professionalism was superb.He gave me a very stress free delightful experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GO TO AUTOMAX AND SEE JAMES
This was my first car purchase and not only did James find the perfect car for me at a great price, he was able to work on the financing for me. James explained all about my new car, a 2012 Hyundai Accent but helped find a way as I am a student just starting out. My old car was about to die and I couldn't drive it much longer and James knew I needed that car...and I got it! Thanks James
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fake Reviews
My buying experience was fine with automax. Mark was helpful and very nice. My problem with automax is that they force their salespeople to ask customers to write reviews on internet sites. To my surprise I received an email thanking me for my feedback through cars.com. I have never submitted a review prior to this one I'm writing now. Someone at Automax Ocala used my personal email and set up an account and gave themselves a 5 star review with a made up story about how much I enjoyed buying from them. Automax advertises outlet prices with no haggling, but it is just like every other used car dealer. The prices and financing still need to be haggled down. Whoever wrote my "review" should have been smarter than to use my email...fyi...don't give them your email. I'll actively tell people not to do business with Automax Ocala after this. They are not only deceitful but fraudulent. Congrats, you wanted me to write a review and now I have.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, great decision
My husband had been looking for truck for awhile to pull his boat. One Sunday after church we decided to stop by Automax to look. Earnesto was our sales guy and he helped us make the decision to get a Chevy Silverado. My husband loves his truck and I loved the price !!!!!!! Thanks Earnesto
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dan Gallagher , great salesperson
Dan Gallagher was a very knowledgeable and laid back salesperson...Courteous and very professional...Showed great patience as it was not the easiest deal in the world...Vehicles are very clean...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia Miller
I had great service and help in purchasing a vehicle through auto max of Ocala Fl. Repairs were made fairly quick and they provided me with a super rental while the repair was being done . They were very very helpful. Tammy my salesperson is the bomb. She helped so much. Again thank you Ocala Auot Max. Sincerely, Virginia Miller
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great car buying experience
I have bought a lot of cars in my days but very few times has the buying experience been so easy and smooth. There was no pressure, our salesman Mark Travis was resourceful yet not pushy. He allowed us to make an informed decision that we are going to be happy with for a long time. Thanks Mark we love our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great, Sincere and Friendly Service
My husband and I have been looking for a good used car 2013 that won't break our bank account, and we have visited many dealers in Ocala with some bad experiences... Someone recommended AutoMax to my husband, I was hesitant, but it was the best experience I ever had buying a car... Mr. Dan Gallagher was just wonderful, real, sincere, friendly, pleasant, knowledgeable and very professional... We drove about 5 cars from 2013 to 2014, and finally decided for the last one that we drove... Actually my husband drove them, I refused to drive until the car became mine... at the end of last night 2/22/14, I drove out of there a beautiful Chevy Equinox... I must mention that this is my first new car after having been on bankruptcy for five years, and I was very grateful that they helped me established my credit again, and the interest rate was quite low for a person in my position even though my husband does have good credit... And lastly I really felt that Mr. Dan Gallagher never pushed us to buy a more expensive car, he worked with us around the price ranged that we chose... This has not been our experience at other dealers... The entire process was easy and painless, Thank you to AutoMax in particular to Mr. Dan Gallagher....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks AutoMax and Mark
I would like to thank Mark Travis and Rob for making my buying of my new car so easy and a great experience. I love my new Aspen. It has given me and my family the ease of traveling. The kids love the videos I love the peace and quiet of traveling without the kids fighting. Thanks AutoMax
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service
A week ago today my husband and I went to auto max to look at a vehicle. We dealt with Dan who was very nice and not a typical used car salesman. Very honest and not pushy. He made the buying experience enjoyable. We would recommend him to our family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase