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Automax of Ocala

(4,499 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,499 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Charlie was a awesome sales associate and the finance

Charlie was a awesome sales associate and the finance dept. was great!! Would recommend them !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

As long as Tony Lapuma is at the helm,Automax will always

As long as Tony Lapuma is at the helm,Automax will always steer you 👍 rite. Thanks GPS@TAS.inc.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at AutoMax Ocala, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Tony, and it was a pleasure having you at the dealership. We appreciate your review! The Sales Team at AutoMax Ocala

I went to Automax in Ocala due to a recommendation and it

I went to Automax in Ocala due to a recommendation and it could not have been any better. The moment i stepped in, Dan took charge and assisted me with every little detail i had done my research on, plus a bunch of extras that facilitated the trade-in of my old vehicle. The kindness i was shown by the staff at the location moved me and helped me go through the process smoothly. The conditions of their cars are beyond amazing, the one i got only had one key, so they made me an appointment the very next day to have a copy made. Financials was on point with everything and crystal clear about all the paperwork to be signed. If you're out looking for a great place to buy, sell or trade-in a car, this is the place for you. 3 of my friends are currently working on doing business with them after the experience i had. All the good things i can say about Automax Ocala will fall short, but dont take my word for it. If you need a car, go to them and see for yourself. The lobby is impecable, the restrooms are sparkling cleand and whoever is in charge of the music there has a playlist full of absolute bangers. If i'm ever in need to do car business, this will be my place to go. Thank you to all the staff at the location and a special shoutout to the great Dan for making it happen, could not be happier with ny purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fernando, Thank you so much for your kind words for Dan and our team, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

We worked with JC who was very patient and knowledgeable.

We worked with JC who was very patient and knowledgeable. He really knows his stuff and made the waiting time pass quicker than usual.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Susan, Thank you so much for choosing AutoMax Ocala! Congrats on your new purchase, and let JC and Jesse know if we can be of any more assistance! The Sales Team at AutoMax Ocala

Everyone was awesome!

Everyone was awesome!! Maria was very personable and very knowledgable, even though she is fairly new at her job. The Business Manager was also very pleasant. Awesome place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Happy Customer

I had a great experience working with Maria Vargas. It was a pleasure working with Maria, she made the process easy and painless. I found Maria very knowledgeable about the SUV I purchased. Thank you, Maria Vargas, for being patient with me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lynn, thank you for choosing AutoMax Ocala, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

Our sales person Haley was amazing.

Our sales person Haley was amazing. Even with a hiccup after purchase they still are working to fix the problem even after purchase. Haley did not pressure and listened to what we wanted. When calling with the issue after leaving and on our drive home, she and her manager didn’t hesitate to listen and fix it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Haley and our team here at AutoMax Ocala. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Customer friendly, courteous staff.

Customer friendly, courteous staff. Ben was very caring and went far beyond in getting me the best deal for me. Finance manager very helpful. Not pushy and cared for my needs in a reassuring manner. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at AutoMax Ocala. The Sales Team at AutoMax Ocala

From start to finish a great experience some minor

From start to finish a great experience some minor differences but they were all resolved with common grounds, over all a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! The Sales Team at AutoMax Ocala

I liked that sales man Dan Gallagher took the time to

I liked that sales man Dan Gallagher took the time to listen to my needs and helped me pick out the perfect vehicle and took his time making sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Congrats on your new purchase, and let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala