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Automax of Ocala

(4,500 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,500 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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I liked that sales man Dan Gallagher took the time to

I liked that sales man Dan Gallagher took the time to listen to my needs and helped me pick out the perfect vehicle and took his time making sure I was happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing AutoMax Ocala! Congrats on your new purchase, and let us know if we can be of any more assistance! The Sales Team at AutoMax Ocala

Wonderful experience.

Wonderful experience. Our sales lady Tammy was amazing and honest. Sending my daughter to her for her car purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Tammy provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

The dealership employees were professional and

The dealership employees were professional and knowledgeable. We got a good deal an a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! The Sales Team at AutoMax Ocala

I have bought 3 vehicles from Automax and have always

I have bought 3 vehicles from Automax and have always been happy with the experience. The prices are fair and the employees are very nice & helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

When a person buys a car, it’s expected that you not

When a person buys a car, it’s expected that you not leave them on empty when they drive off the lot with the new car. Very disappointed it was not filled up. Other than that, it was great working with Andres.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! The Sales Team at AutoMax Ocala

Very professional, quick on paperwork and delivery, and

Very professional, quick on paperwork and delivery, and salesperson was very nice, we were very comfortable while purchasing.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! The Sales Team at AutoMax Ocala

I recently purchased a 2020 Dodge Ram 1500 and Ernesto y

I recently purchased a 2020 Dodge Ram 1500 and Ernesto y salesman was EXCELLENT along with Jesse the Finance Manager. There was NO NO NO pressure what so ever and made my experience awesome! Thank you gentlemen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that Ernesto and Jesse provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing AutoMax Ocala! The Sales Team at AutoMax Ocala

Tammy was an absolute pleasure to work with!

Tammy was an absolute pleasure to work with! I highly recommend her!!! Very knowledgeable and attentive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing AutoMax Ocala. Your feedback and rating mean a lot to us. We're glad Tammy was able to help, and we hope to see you again! The Sales Team at AutoMax Ocala

Tammy C did a fantastic job of helping my daughter find

Tammy C did a fantastic job of helping my daughter find just the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your kind feedback for Tammy! The Sales Team at AutoMax Ocala

For the love of God, do NOT buy a vehicle here.

For the love of God, do NOT buy a vehicle here. It was easily the worst car buying experience of my life! To keep it brief, they sold my husband a vehicle (we put 10k down) and a month later the transmission solenoid went out. While it was in the shop getting repaired, automax was USELESS in getting him a rental so that he could continue working. We argued with them and their GM , Tony for WEEKS to get reimbursement for the rental we had to pay for due to the negligence of Automax. Many MANY arguments later they gave us $500 to go away and told us to take our review off the BBB (I also HIGHLY recommend you read their BBB complaints. This is not new behavior for them). To make matters worse, after I posted a review on their Facebook page- I got a random message from a previous Automax employee (see screenshot) of how this is how they do business. Despicable. All in all, save yourself the frustration that we just went through and go to a more reputable car dealership. Stay far away from these guys.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.