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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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The service was Fast, Friendly and efficient! Very...

The service was Fast, Friendly and efficient! Very pleased with my experience and ecstatic with my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, Tanya! We couldn't be happier to hear how happy you are with your new car! We're glad everything went so well for you and are here if you need anything else. Congrats!

Staff acknowledged our presence and came out to assist...

Staff acknowledged our presence and came out to assist quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're thrilled everything went so well for you here. If we can do anything else for you, please give us a call. Congratulations!

Wonderful sales and finance team, very upfront and...

Wonderful sales and finance team, very upfront and detailed! Much appreciated

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review! We're so glad you had such a wonderful experience here! If there is anything else we can do for you, please let us know. Congrats!

Cameron was great as soon as I walked in the door. I knew...

Cameron was great as soon as I walked in the door. I knew what vehicle I wanted when I came in. He pulled the equinox out immediately so I could test drive it. I loved the vehicle immediately and knew I had to have it. Cash worked a great deal for me so I could trade in my car and make a deal that worked with my budget. Jesse was very friendly while I signed all the paperwork. I was very nervous before I came because this was the first deal I would make by myself. But all 3 of these men made me feel less anxious and confirmed that I made the right choice trading my car in for a vehicle that will fit my family's needs. Thank you to all 3 of you. I'll definitely send anyone your way that is looking for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review, Ashley! We couldn't be happier to hear how wonderfully everything went for you here! If there is anything else we can do for you, please let us know. Congratulations!

Great service , very please well understand , good...

Great service , very please well understand , good atmosphere , love it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad you had such a positive experience here! We hope you think of us again the next time you are in the market. Congratulations!

Great dealership, Billy Hart took care of any issues I...

Great dealership, Billy Hart took care of any issues I found with the car and made sure they were corrected. I will definitely recommend AutoMax Ocala to everybody I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're so glad you had such a positive experience here and that everything worked out so well for you. Please, let us know if there is anything else we can do for you. Congratulations!

I had a great experience at automax ocala. Andre was...

I had a great experience at automax ocala. Andre was very pleasant. Did not feel pressured or stressed by the process. Also Scott in financing was very friendly and went out of his way to make us feel at ease and comfortable with the completion of our purchase. Will definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the review, Alex! We are thrilled to hear how great of an experience you had here. We hope you are still enjoying your new car and look forward to working with you again. Congrats!

Ryan was phenomenal Professional informative - answered...

Ryan was phenomenal Professional informative - answered all questions. Out of all dealers he was the guy who earned my business by consistent communication Great experience !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're so glad Ryan helped you find the very best vehicle for you as great and professional as possible. We will be sure to share your super kind words with him and are here if you need anything else. Congratulations!

Consumer response

Ryan was phenomenal Professional informative - answered all questions. Out of all dealers he was the guy who earned my business by consistent communication Great experience !

Extremely satisfied. David was a very nice salesman not...

Extremely satisfied. David was a very nice salesman not pushy at all just answered our questions took a test drive with us and sold us Dodge journey! Second vehicle we have bought at AutoMax and will probably buy more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, Kellye! We couldn't be happier to hear how satisfied you were with your visit here! We also want to thank you for coming back to see us and for being part of the AutoMax family. We look forward to seeing you again for number three. Congratulations!

Was amazing the service with Charlie sales guy he do a...

Was amazing the service with Charlie sales guy he do a great job make all easy and smooth I just wants to say thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're so glad you had such a positive experience here. We are happy to hear Charlie made everything go so nice and smooth for you. Let us know if there is anything else we can do for you. Congrats!