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Automax of Ocala

(4,486 reviews)
Visit Automax of Ocala
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–5:00pm
Tuesday 8:00am–8:00pm 8:00am–5:00pm
Wednesday 8:00am–8:00pm 8:00am–5:00pm
Thursday 8:00am–8:00pm 8:00am–5:00pm
Friday 8:00am–8:00pm 8:00am–5:00pm
Saturday 8:00am–7:00pm Closed
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 7 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(352) 553-4467 (352) 553-4467

Reviews

(4,486 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Automax of Ocala from DealerRater.

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Good service, thanks for the car.Coming up with 25 words...

Good service, thanks for the car. Coming up with 25 words is kind of lot but I figured something out. Thanks Billy for helping me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad you had a positive experience here and that Billy helped you find the car you wanted. Let us know if there is anything else we can do for you. Congrats!

I had a great experience. Tammy was wonderful very...

I had a great experience. Tammy was wonderful very knowledgeable on product. Excellent team work ..I'm truly happy with my vehicle and I know I will be back..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so glad you had such a positive experience here! We're glad Tammy helped make sure of that! Please, let us know if there is anything else we can do for you. Congrats!

Best service from Richard Wood!!! We were there for less...

Best service from Richard Wood!!! We were there for less than an hour and came out with a 2020 car. Great people, one of the fastest process to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We're happy to hear how great everything went for you! We hope you enjoy your new car for a long time. Congratulations!

A wonderful experience with both Frank and the finance...

A wonderful experience with both Frank and the finance manager. Fastest car deal me and my grandma have ever made. Will definitely be recommending to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I love auto max!

Wasn’t the best but wasn’t the worst, right in the...

Wasn’t the best but wasn’t the worst, right in the middle, prices could have been a little more fair but that’s how dealerships work, I get that, but keep in mind, without the customer’s happiness the business doesn’t survive

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us! We are glad you had an overall positive experience here. If there is anything we can help you with or do for you, please give us a call. Congratulations on your new vehicle!

Everything’s great except I only have one key and have to...

Everything’s great except I only have one key and have to special order a second one....and the tire pressure monitor system needs recalibrating

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, Deborah! We are glad to hear you had an overall positive experience here. If there is anything we can do for you, please let us know. Congrats!

Exceptional service! My father & I immediately were...

Exceptional service! My father & I immediately were assisted & the salesman understood what we wanted. After showing us the SUVs, we found the right one. A Jeep Cherokee 4x4!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We are so happy you found the perfect vehicle for you here! That Jeep is an awesome choice and we hope you enjoy it for a long time. Congratulations!

Ford F-150

Omg !!! Dan Gallagher the Sale representative WAS AMAIZING, Very PROFESSIONAL, HUMBLE, KIND AND Always saw options that way my husband completed one of his list goal = Getting a truck 🙏... Also Bilingual 🌟🌟🌟🌟🌟 I definitely RECOMMENDED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for the review, Carlos! We are thrilled to hear Dan and the team helped make your husband's dream of buying a truck come true! It is so rewarding to have customers like you. Welcome to the AutoMax family. Please, let us know if there is anything else we can do for you. Congratulations!

I have purchased 3 vehicles from Automax Ocala and every...

I have purchased 3 vehicles from Automax Ocala and every time I am more than pleased with the service from start to finish. They always have amazing cars and great deals! Thanks for making my dreams come true and getting me out of the minivan and into a Wrangler!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for reviewing us, Tiffany! Also, thank you for coming back to see us! We are happy to have you part of the AutoMax family. We look forward to seeing you again. Congratulations!

Friendly good to deal with and everything you wis at...

Friendly good to deal with and everything you wis at their place They follow up with you make sure you are satisfied. I would recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We're so happy to hear you had a positive experience here. We greatly appreciate the recommendation and look forward to working with you again. Congrats!