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Auto Haus of Yorktown

(148 reviews)
Visit Auto Haus of Yorktown
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 9:00am–2:00pm
Sunday Closed Closed
(757) 349-7384 (757) 349-7384

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus of Yorktown from DealerRater.

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Great place to do business.

Great place to do business. I went there to service my BMW and the experience was unparalleled.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience buying a beautiful car from Auto

I had a great experience buying a beautiful car from Auto Haus! Nicolas Campbell was very professional and knowledgeable. He was so patient and answered all of my many questions! I will continue to go to Auto Haus for Purchases and Service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Nicolas Campbell represented Auto Haus very well.

Nicolas Campbell represented Auto Haus very well. Very informative and professional, and helped us find the exact vehicle we was looking for. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fantastic experience.

Fantastic experience. I worked with Ken Petty and Chase. Seamless, quick, thorough and professional process from the minute I walked on the lot. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome experience!

Awesome experience! I drove from Salem to Yorktown to purchase a ‘15 Audi. (Saved thousands) Ken and Melissa was pleasant to deal with, very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I worked with Ken Petty and all I can say is it was the

I worked with Ken Petty and all I can say is it was the best experience I have had with buying a car. Ken was kind, courteous, attentive to what I was looking for and needed and checked all of the boxes. He made sure I was provided the most excellent customer service. Thank you Ken! I look forward to hopefully getting to work with you again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1982 Land Cruiser is in poor condition.

1982 Land Cruiser is in poor condition. Currently, would not pass state inspection. Wiper motor, front & repair drive shafts need to be replaced. Leaking engine oil and transfer case leak. Back doors jammed. 4wd transfer case inoperative at 4wd low. Oil pressure intermittent. Vehicle needs a lot of love. Poor mechanical condition under the frame. Exhaust pipe painted silver to hide corrosion. Broken wires on transfer case. Several wires hanging loose next to rear drive shaft waiting to cause more damage and possible mishap along the road. I offered to fix all issues but dealer wanted full price. Didn’t even make sense. I think they were surprised by poor condition as vehicle sits in show room as display and limited sales knowledge/ experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealership is somewhat small but personable.

Dealership is somewhat small but personable. Good customer focus. No hassle. Found scratches, but they took the car back to address before I left.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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Auto Haus Yorktown--Five Star Review

I have been an Auto Haus, Yorktown customer for fourteen years and have purchased three cars from them. All my vehicles were serviced by Auto Haus and I readily endorse their entire operation. My most recent experience last week was emblematic. I spent most of a day at a large local dealership and grew increasingly frustrated with the 'car buying' ordeal. I then went to Auto Haus where the process was professional, relaxed, and totally low key. Special thanks to Ken Petty, my Sales Consultant, Austin Van Sloten, General Sales Manager, and Chase Boyer, Business Manager. Auto Haus has my highest endorsement.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car bought in September from Ken Petty

Car bought in September from Ken Petty. This is my favorite car dealership. I am very satisfied with their service and efficiency. Explain each fee in detail and nothing superfluous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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