Reviews
Used car
I had a great experience. Fast & smooth. Will keep this dealership in mind for any future car purchases. Thank you to Tim, my salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good service
Everything was good and worked out well for us and I would do business here again. It is a good place to purchase a vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Enjoyable Place to buy a car, nice people to talk
I really enjoyed my buying experience here and great customer service and willing to work with you to make sure you?re satisfied and good deals for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
WHAT A GREAT EXPERIENCE
I just purchased a vehicle at Auto Haus in Yorktown with the help of Chai Douanglee, what a great experience. I never thought buying a car could be that stress free! With the professional help of Chai it was. If you are looking for a great high end vehicle go see Chai at Auto Haus!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nancy's review of "I Find" program under Raffy
Pleasant buying experience under the "I Find" Program which found me the perfect car with aggressive pricing after a patient 4 Month search. Had easy communication about various cars close to my specs along the way. Very lucky to have experts, Raffy, Dale and Hans on my research team! I especially appreciated their knowledge and expertise and their low pressure sales approach which put me at ease as a consumer! Many thanks for making my dream car come true!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied Customer
I had a wonderful experience!! My sales professional was extremely helpful from day one and took the extra time to do research on the vehicle I was interested in and emailed me the detail history before I arrived. The entire staff was very friendly, helpful and professional. I would recommend them to my friends and family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much, great team you have........
Super Customer Service ? Thanx Dale & Team, can?t thank you enough for the assistance you provided my wife while I could not attend the sales transaction. The emails, and phone calls where short to the point and this made the sale transaction smooth as could be. We had a question about a squeak in the dash, and you replaced the fan no questions asked. Not only did you replace it, you refused to just spray or lube the old fan. That says a lot about your customer service and dedication to your profession. It?s not just a used car, it was head to tail checked, and serviced accordingly. Ms. Lou Lou is a happy wife, thus my happy life. Thank you all again, this SL550 limited edition Silver Arrow Benz will be with us for a few years to come. Besides she said I could drive it to work once and a while, and I will! VR, Corey
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Satisfied customer
We have got 3 car from Auto Haus and we have had nothing but great experiences . Bob Vollink has been our salesman for each sale. He does not pressure you he listens to you and gives you great advice . My wife will not deal with anybody but him .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frank J Harris, Hampton,VA
My experience at AutoHaus was enjoyable. My agent, Chai, was not only knowledgeable, he was also personable. He made me feel right at home. Your dealership has a wide selection of road Worthy automobiles and I will tell all of my friends, before you purchase another automobile...check out AutoHaus.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mercedes Convertible Purchase
I recently purchased a pre-owned Mercedes convertible as a weekend car for the beach! The attention I received from Tony, Austin, Diana, and Warren from sales to service could not have been better. Comparatively speaking, this was not an expensive car but that did not matter. I received the first class attention and service I have become accustomed to over the last 20 years with Autohaus. I highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase