Skip to main content

Auto Haus of Yorktown

(148 reviews)
Visit Auto Haus of Yorktown
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 9:00am–2:00pm
Sunday Closed Closed
(757) 349-7384 (757) 349-7384

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus of Yorktown from DealerRater.

Want to share your experience with this dealership?

Write a review

Used car

I had a great experience. Fast & smooth. Will keep this dealership in mind for any future car purchases. Thank you to Tim, my salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good service

Everything was good and worked out well for us and I would do business here again. It is a good place to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Enjoyable Place to buy a car, nice people to talk

I really enjoyed my buying experience here and great customer service and willing to work with you to make sure you?re satisfied and good deals for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

WHAT A GREAT EXPERIENCE

I just purchased a vehicle at Auto Haus in Yorktown with the help of Chai Douanglee, what a great experience. I never thought buying a car could be that stress free! With the professional help of Chai it was. If you are looking for a great high end vehicle go see Chai at Auto Haus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Nancy's review of "I Find" program under Raffy

Pleasant buying experience under the "I Find" Program which found me the perfect car with aggressive pricing after a patient 4 Month search. Had easy communication about various cars close to my specs along the way. Very lucky to have experts, Raffy, Dale and Hans on my research team! I especially appreciated their knowledge and expertise and their low pressure sales approach which put me at ease as a consumer! Many thanks for making my dream car come true!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied Customer

I had a wonderful experience!! My sales professional was extremely helpful from day one and took the extra time to do research on the vehicle I was interested in and emailed me the detail history before I arrived. The entire staff was very friendly, helpful and professional. I would recommend them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Thank you so much, great team you have........

Super Customer Service ? Thanx Dale & Team, can?t thank you enough for the assistance you provided my wife while I could not attend the sales transaction. The emails, and phone calls where short to the point and this made the sale transaction smooth as could be. We had a question about a squeak in the dash, and you replaced the fan no questions asked. Not only did you replace it, you refused to just spray or lube the old fan. That says a lot about your customer service and dedication to your profession. It?s not just a used car, it was head to tail checked, and serviced accordingly. Ms. Lou Lou is a happy wife, thus my happy life. Thank you all again, this SL550 limited edition Silver Arrow Benz will be with us for a few years to come. Besides she said I could drive it to work once and a while, and I will! VR, Corey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Satisfied customer

We have got 3 car from Auto Haus and we have had nothing but great experiences . Bob Vollink has been our salesman for each sale. He does not pressure you he listens to you and gives you great advice . My wife will not deal with anybody but him .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Frank J Harris, Hampton,VA

My experience at AutoHaus was enjoyable. My agent, Chai, was not only knowledgeable, he was also personable. He made me feel right at home. Your dealership has a wide selection of road Worthy automobiles and I will tell all of my friends, before you purchase another automobile...check out AutoHaus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Mercedes Convertible Purchase

I recently purchased a pre-owned Mercedes convertible as a weekend car for the beach! The attention I received from Tony, Austin, Diana, and Warren from sales to service could not have been better. Comparatively speaking, this was not an expensive car but that did not matter. I received the first class attention and service I have become accustomed to over the last 20 years with Autohaus. I highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No