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Auto Haus of Yorktown

(148 reviews)
Visit Auto Haus of Yorktown
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–6:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 10:00am–4:00pm 9:00am–2:00pm
Sunday Closed Closed
(757) 349-7384 (757) 349-7384

Reviews

(148 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus of Yorktown from DealerRater.

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BMW acquired via Dale Mang at Auto Haus

I recently purchased a BMW from Dale Mang. From the first time I met Dale and explained what I was looking for, Dale keep me informed of new arrivals that might match my interest - and indeed one did! I visited and spent several hours with Dale who provided great service and advice throughout my appointment and purchasing experience. Drove my new car home that day - and glad that I did! Dale and Auto Haus were great to deal with! 3rd vehicle my bride and I have purchased via Auto Haus. I plan to use them for servicing also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words! We look forward to serving your in the future!

Auto Haus of Yorktown

I just bought a Lexus GX 470 from a great salesman, Bob Vollink. He was very kind and professional and certainly no pressure. The vehicle spoke for itself and we are very happy with our purchase. All of the staff did a great job to make our purchase as easy as possible. We were in and out in short order and I appreciated that. Thanks to your team Auto Haus !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Wayne! We appreciate your business!

Audi A5, 2011

I have been looking for an Audi for a while (only maker I've ever owned), and they had the perfect one. I drove off the lot the very same day, thanks to Chai and Diane. Although I arrived there before closing it did not stop them from providing the most professional experience one can expect. I will come back here whenever it is time to upgrade! Thank you Chai and Diane.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mr. Lazar! We hope you enjoy your Audi. If we can help in the future please let us know.

Extremely happy with my purchase from auto Haus

The overall buying process from auto haus was fantastic. They helped me find the perfect car for me. I love my car and would refer auto haus to anyone and everyone. Ask for Tim Kickert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jesse thank you for the review. Enjoy your Audi A5!

BMW 535xi wagon

Tim Kickert was great & fast didn't take long to get me approve... Everyone that I came in contact with that day was awesome would tell everyone to shop there for their foreign automobile....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! If we can help in the future please let us know!

honda civic

Tim and Jack were great to work with during my car buying process. The car was ready for a test drive when we got there for out appointment. They were very friendly and low key while working with us. The civic was acquired by them very recently so it needed a state inspection and wash. We took it back couple days to get it done. They did an awesome job with the wash and even cleaned the carpets -- much more than what I expected!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Mr. Carson!

toyota tacoma

I had a great experience dealing with Tim Kickert, Dale Mang and Jack Anderson. I wanted to buy a car there, only problem was I live 600 miles away. These gentlemen made the whole thing so easy, from the first contact till I drove off the lot! A highly recommended dealership! Thanks again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you! We are so happy we could make this happen for you!

Great Purchase Experience!!

If you know what you want and are seriously looking for a great used German manufactured car, Auto Haus is the place to go! I had been looking for a BMW convertible, preferably a hardtop model since I'd had one before and really liked that feature but I was keeping an open mind, and not having much luck. A friend recommended I check out Auto Haus in Yorktown, Virginia which had a really nice 135i convertible for sale. I called ahead and made contact with Vince Frazier in sales, a really nice guy. Test drive the 134i, it was very nice but too small fir my taste. Also drove a cherry 2011 428i convertible in blue but the color was not what I really wanted. Vince explained that Auto Haus offers acar finding service called "iFind", you give them the description of exactly what you want and a fully refundable $500 deposit, and they will search the country to find the right car. About a month later Vince called to tell me they think they had found "my" car. He sent me an email with photos and specs for my approval. Once I told him I was interested, they bought the car and brought it to that dealership. What a beautiful, perfect car! A 2014 BMW 435i in mint condition and low miles. I couldn't be happier! Turns out that the owner, Mr. Hans Hohlrieder, is the buyer for the dealership and personally selects only the best of what's available in the dealership network for his customers! As we were finalizing the deal, Mr. Hohlrieder came out to meet me and thank me for my business. Bottom line; I have an amazing car at a price well below what I would have paid anywhere else for the same car! I couldn't be happier. I strongly recommend you check Auto Haus out if you are interested in a German used car. I suggest you ask for Vince Frazier when you call too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you John! We are happy we could find you the perfect car! If you need anything in the future please let us know!

Top Notch

We just took my 16 year old daughter to Auto Haus to get her first car. This makes three generations that have been buying from Auto Haus for over 30 years. We have always gotten quality cars (like only ones they would buy for their own familes) for fair prices. They stand behind their service and provide loaner cars when needed (a big deal to me when I'm traveling from the OBX to get work done). They have gone the extra mile to find me the exact type of car I wanted. We love Tony, Diane and the entire professional team that treat us like family. I'm sure next time we walk through their doors we will buy something else. It just seems to always happen even if we are not in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We appreciate your business! We look forward to serving your in the future.

Just awesome experience for the 5th time

Tony is the best,always calm and cool much knowledge to give out about M/B's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!