Skip to main content

Sullivan Auto Trading Inc.

(384 reviews)
Visit Sullivan Auto Trading Inc.
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 9:00am–5:00pm
Tuesday 9:00am–7:00pm 9:00am–5:00pm
Wednesday 9:00am–7:00pm 9:00am–5:00pm
Thursday 9:00am–7:00pm 9:00am–5:00pm
Friday 9:00am–7:00pm 9:00am–5:00pm
Saturday 9:00am–6:00pm 9:30am–3:00pm
Sunday Closed Closed
(540) 328-2080 (540) 328-2080

Reviews

(384 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great Family Owned Company

Excellent customer service! My husband and I had a great experience from the moment we walked in to driving off the lot. Bruce was very helpful, friendly and enthusiastic to help as were Austin and Will. We would definitely recommend to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Very impressed

My boyfriend and I went to Sullivan's looking specifically for two vehicles. The salesman and staff went above and beyond to meet our needs. I would definately recommend Sullivan's to anyone and will consider going back in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Returning Customer

We are a returning customers. We bought a used car 2 years ago from Sullivan Auto and when searching for our second vehicle we knew to come back to them. So professional, and no pressure to buy. Family owned and when we walked in they remembered us and even the car we bought from them 2 years ago. Awesome customer service from the sales representative through they buying process. Would recommend them to everyone!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good people

Professional people. Never felt like they were trying to get one over on me. Made the process painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

True Professional Dealership

From the minute I got to the Dealership to the time I left it was a wonderful experience. The Salesman, Finance Department and Service Technician were Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a used car

I was very prepared with questions regarding the used vehicle I was looking to purchase. As prepared as I was, I was not prepared for the friendliness and no hassle quick process of that team! I knew and asked all the questions I wanted (very patient with me), once decision was made continued on with the finance. I had some doubts regarding purchasing a used vehicle regarding price, value etc., they had a tool that allowed me to see where they were with the price range for the exact same model! They were below the average within the 250 miles radius, plus my vehicle had "add-ons", got me a great deal, great loan (Austin made sure I got the lowest interest possible, I could here him negotiating on my behalf while he was on the phone). I was in and out within 2 hours so if your looking for a great place to buy a car, honest and no hassle stress-free, Sullivans is it! I loved it and am so happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great place to go!

This place is like no other car dealership I have ever been to. They are great! They don't try to pressure you, or try to get a more expensive car, they're genuinely trying to help you get what you want with a good deal. I will be coming back to this place. Bruce and Will are great guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Best place to buy a used car!

I can't say enough good things about Sullivan Auto Trading! Brian Saunders, salesperson made me feel completely at ease. No pressures sales and a wonderful family atmosphere! I just bought my 4th vehicle from Sullivan. Honesty and integrity in the car business are a rare commodity and I felt so at ease buying a car from them. Great car options available and a quick and easy purchase process. We will definitely go back to Sullivan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Awesome personable service!

We had the best experience at Sullivan's and Kim was awesome! Will and Austin who are owners are very nice! Very friendly and family like auto dealership who put the customers needs first. We are so glad we found them and for the new 2013 Cadillac XTS we purchased from them! Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Fantastic Dealership

Thank you so much for my 2013 Cadillac XTS! Kim was our awesome salesperson! Will and Austin was wonderful to us and made us feel like family! We love our new car and it came just in time for my birthday! Thank you again!!! :D

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No