Reviews
Great Family Owned Company
Excellent customer service! My husband and I had a great experience from the moment we walked in to driving off the lot. Bruce was very helpful, friendly and enthusiastic to help as were Austin and Will. We would definitely recommend to family and friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very impressed
My boyfriend and I went to Sullivan's looking specifically for two vehicles. The salesman and staff went above and beyond to meet our needs. I would definately recommend Sullivan's to anyone and will consider going back in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Returning Customer
We are a returning customers. We bought a used car 2 years ago from Sullivan Auto and when searching for our second vehicle we knew to come back to them. So professional, and no pressure to buy. Family owned and when we walked in they remembered us and even the car we bought from them 2 years ago. Awesome customer service from the sales representative through they buying process. Would recommend them to everyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good people
Professional people. Never felt like they were trying to get one over on me. Made the process painless.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
True Professional Dealership
From the minute I got to the Dealership to the time I left it was a wonderful experience. The Salesman, Finance Department and Service Technician were Excellent.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bought a used car
I was very prepared with questions regarding the used vehicle I was looking to purchase. As prepared as I was, I was not prepared for the friendliness and no hassle quick process of that team! I knew and asked all the questions I wanted (very patient with me), once decision was made continued on with the finance. I had some doubts regarding purchasing a used vehicle regarding price, value etc., they had a tool that allowed me to see where they were with the price range for the exact same model! They were below the average within the 250 miles radius, plus my vehicle had "add-ons", got me a great deal, great loan (Austin made sure I got the lowest interest possible, I could here him negotiating on my behalf while he was on the phone). I was in and out within 2 hours so if your looking for a great place to buy a car, honest and no hassle stress-free, Sullivans is it! I loved it and am so happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to go!
This place is like no other car dealership I have ever been to. They are great! They don't try to pressure you, or try to get a more expensive car, they're genuinely trying to help you get what you want with a good deal. I will be coming back to this place. Bruce and Will are great guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place to buy a used car!
I can't say enough good things about Sullivan Auto Trading! Brian Saunders, salesperson made me feel completely at ease. No pressures sales and a wonderful family atmosphere! I just bought my 4th vehicle from Sullivan. Honesty and integrity in the car business are a rare commodity and I felt so at ease buying a car from them. Great car options available and a quick and easy purchase process. We will definitely go back to Sullivan!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome personable service!
We had the best experience at Sullivan's and Kim was awesome! Will and Austin who are owners are very nice! Very friendly and family like auto dealership who put the customers needs first. We are so glad we found them and for the new 2013 Cadillac XTS we purchased from them! Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fantastic Dealership
Thank you so much for my 2013 Cadillac XTS! Kim was our awesome salesperson! Will and Austin was wonderful to us and made us feel like family! We love our new car and it came just in time for my birthday! Thank you again!!! :D
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase