Sullivan Auto Trading Inc.

My son I drove from Upper Marlboro. MD on Saturday morning after talking to the sales person on Friday. From the time I entered the dealership there was a different atmosphere. Don came out and we talked about the car. It was from that point on I knew it was a divine set-up. It was "you know, that you know, that you know." I met with the owner Don and what a blessing!!! He talked like we had known each other for years. After the car (Nissan 350Z) was no longer our focus, that was already a done deal after I drove it!! He showed me the service area, introduced me to his employees and even his wife. We just shared our testimonies with one another and he gave me more than a car, he imparted spiritual wisdom to my son and I. I cannot explain the how much my son and I enjoyed the experience at Sullivan's, the car was just the icing on the cake. I would drive down Interstate 95, on a Friday during rush hour, before a holiday, to have this experience again. It would be worth it, they are truly the best!!!!!

This is long but I would like to share the whole story. I have been in the automotive buisness for 15+ years. I have seen the best and seen the worst there is. I was not sure what to expect. We had been looking for a few months for a 2003-2007 Toyota 4Runner. V8. We found our 2004 4runner Limited listed on autotrader. It was the right color and mileage for an excellent price. So we decided to drive up after work from Richmond. The truck was out on a test drive when we arrived. But we decided to wait and see. When the customers returned they said they wanted it. Although I did get a second to look at it. It was very nice. Exactly what I was looking for. Disappointed, I gave my card to William Sullivan and asked him to call me if he ever got another one like it. William called the next day and said If I still wanted it, the truck was available. The customer chose another vehicle. We came back drove it, decided we wanted it, as long they would do a few required services based on mileage (timing belt) ect. We agreed to split costs. Which was fair. This was done quickly and they even let me meet the Tech who did the work. Great Guy. They let me inspect the work and I was very happy. We quickly did the paperwork. Very Easy. And were on our way home. My girlfriend was following me, said that two of my brake lights were out and so I called Will and headed back. A few min later they brought it back around. One light fixed and they ordered us the 3rd lamp which is an LED light and needed to be ordered from the dealer. These typically cost close to $200. Even though we bought the vehicle AS IS William took care of us ordered the light at no charge and we will be installing that tonight. We have already put the truck to good use and enjoy driving it very much. That about sums it up. I don't write reviews often, so this is a bit long winded. But I feel that It was worth the time. We were treated well, and in this business that is EVERYTHING. Thanks to William and the rest of the Sullivan team. We will be back.

Recently my wife and I bought a Jeep Grand Cherokee from Sullivan Auto Trading and can honestly say that; unless you have had the pleasure of working with this amazing family, you have completely missed out. I was greeted by Will on the telephone and treated FAR better than I have ever been treated in my "Car Buying Days". Will, along with his family exemplified professionalism throughout the entire deal process and post process as well... I have been promised, put in writing, and stamped in blood, promises in the past with dealers that have NEVER been followed through with. As old hood struts/hood shocks do... They were on their last limb and needed to be replace, NOT TO TAKE AWAY FROM THE GORGEOUS VEHICLE, I was promised by Will and his service staff that they would get the part sent out to me ASAP. Little did I know that I would have been at my home before I arrived home! Not only was the part there, as promise with a firm handshake, but very thorough step by step instructions were included to help along my "far from novice mechanic skills". I would recommend this dealership to anyone I know and anyone who may be thumbing through reviews to make their "Game time decision". A completely comfortable and, as cliche as this is.... Honest experience. Keep up the great work Sullivan's, it's contagious

We were searching for a Ford Ranger to add to our company as a service vehicle and we sifted through over 125 on various websites and on dealers lots. We narrowed it down to three and then two. One at a Ford dealer and one at Sullivans. We are in Roanoke VA (about 4 hours away) and decided to make the trip to Sullivans because of the excellent and honest interaction between the staff there. From talking at length to Will over the phone about the vehicles condition and history, to talking with Donald about the financial decisions, it was a real breath of fresh air in the normally stressful arena of purchasing a used vehicle. They were very open throughout the entire process and had the vehicle looking like new and ready to go when we arrived.This is family owned and they seemed to really care about keeping the integrity of their name in a difficult business. Being a small business owner myself, I realize the importance of meeting overhead, wages, insurance and all the other expenses involved in owning a business, but also the importance of treating people honestly and of giving a good product for a fair price. This is what I received from Sullivans and the next truck I add to our business will be purchased from them. I even arrived with a rental car and asked if they could help me to return it. They said no problem and the owner followed me in horrible traffic to the rental return location and took me back to pick up the vehicle. This was a Saturday when the lot was very busy and they just went above and beyond to provide a excellent vehicle and excellent customer service. Thanks to Sullivans for blowing the "used car lot" stereotype out of the water!

If you're looking for a honest, customer friendly, family owned business to purchase a used vehicle from this is your spot. What I enjoyed the most about Sullivan Auto Trading was their open book approach to selling used cars. In my past experience used car dealers will do anything to get you to drive away in a vehicle that day, lie, cheat, mislead etc... where as Sullivan asked me what my expectations were and simply guided me through the process. I went there looking for a specific vehicle with the right mileage for the right price and drove an hour to get it.Upon my arrival i was greeted by a friendly staff (not trampled on by sales reps like most places) They didn't try to "sell" me a car instead they tossed me the keys let me inspect and test the vehicle and answered any questions i had about it. They do sell USED cars so now that you understand that they are very honest about informing the customer of any known issues the vehicle might have. This is the first time I've ever financed a vehicle as well and the process was quick and easy. They got me a great interest rate and stayed there until almost 11pm to get me taken care of (I showed up late) I would highly recommend Sullivan Auto Trading and would purchase another car from them in the future. Thank you Will and the rest of Sullivan Auto Trading for making the often stressful process of buying a car outstanding and pain free!!

My wife and I recently bought a suburban from Sullivan Auto Trading. We had been searching for a month or so for the right vehicle at the right price. We finally found one at Sullivan Auto Trading. Since we were traveling from over an hour and a half away, we called ahead to make sure the car was still available. I inquired as to the condition of the vehicle, if there was any rust on the underside as the vehicle had come from PA. The salesperson replied that they honestly didn't know, but would check and call me back. Within a couple of hours, he called me back and said that it looked good and would bring the car around for us to look at. We made the drive there and we were not disappointed. When we arrived the vehicle was out front waiting for us, and the salesperson was honest about the condition of the vehicle. They were willing to work with us on the price as we had a strict budget to follow. We were cash buyers and the entire transaction was quick and easy. Within two weeks our plates and title arrived without any issues whatsoever. I would highly recommend the fine folks at Sullivan Auto Trading and wouldn't hesitate to buy from them in the future.

My husband and I heard about Sullivan Auto Trading on the radio and, after reading reviews and searching their inventory, we decided to go to them for the purchase of a minivan for our family. From the first phone call, we were treated with kindness and respect even after discussing our less than perfect credit and financing options. Their application process was simple and Donald worked hard to find a loan and vehicle within our budget. They even worked with us on our down payment and didn't make us feel pressured at all. We purchased a 2006 Dodge Grand Caravan today and couldn't be happier with our decision. They were busy with customers and still managed to make us feel like we were the most important, that they valued our time and any concerns that we had. Their straightforwardness and honesty set them apart from other used car dealers we have experienced. We will definitely be gong to them again in the future and I've already recommended them to a family member. We love our new van! Thank you, Donald!

They sell cars that have problems and their workers talk about the customers behind their backs! Do t put your trust in them because the will lie right to your face! Horrible experience with them! Don't waste your time or money

I recently purchased a 2004 BMW 325 from Sullivan Auto Trading. It was one of the smoothest and hassle-free purchasing experiences I have ever had. From the moment I walked on the lot I was greeted by pleasant people that were anxious to help me with my buying process. The car was clean and in great condition. It was very apparent that they are committed to quality. The financing process was about the smoothest and "incident free" I have ever experienced. I was provided with complete details and honesty during the entire process. I am very happy with my purchase and I have already started discussions with them about purchasing my next car since my experience was so pleasant. They are good people and this may just be the only place I get a car from again. Get your next vehicle at Sullivan's Auto Trading. They will exceed your expectations and leave you with the peace of mind that comes with knowing you have purchased a quality vehicle.

I recently bought a 2004 Dodge 1500 from Sullivan Auto Trading, and it was the most painless experience I've ever had dealing with buying a used vehicle. After speaking to Scott about what I was looking for, he immediately let me test drive the truck I later ended up purchasing. There was no pressure to purchase the vehicle, but I was already very impressed with how clean it was, and how well it ran. A few days later I returned to make a deal. I knew that my credit wasn't the greatest so my expectations weren't very high on getting a good interest rate, but Scott worked my monthly payments more than $100 below what I asked for with an interest rate over half of what I was expecting. Not only that, I also have a bumper-to-bumper warranty for the duration of the loan. Shortly after taking the truck home I called Scott about a slight squeak in the front end that I was hoping to get looked at. With no questions asked, the squeak was taken care of by the mechanics at Sullivan Auto at no cost. I really had no clue that purchasing a used vehicle (especially with my credit) would be so pleasant and easy after having many bad experiences before. If I am ever in the market to buy another used vehicle again, it will be through Scott and his friendly staff. Thanks a lot!