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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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Zack and the other folks at Michaud Mitsubishi made my...

Zack and the other folks at Michaud Mitsubishi made my car-buying experience pleasant, low-stress, efficient, and straightforward. These folks were very professional and I would definitely return in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it was low-stress and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team

It was easy for me to purchase a vehicle from Michaud.....

It was easy for me to purchase a vehicle from Michaud.. George K was very professional and helpful and was nor your typical car salesman. At no time did I feel pressured to buy the car and I never was fed the typical lines. They were fair and accomodating and got the car ready that day as I has traveled a good distance to see the 2018 GMC Acadia Denali. I was given planty of time to decide what I wanted to do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. It is great to hear that George was so accommodating with your 2018 GMC Acadia Denali. Congratulations! We are your feel-good dealership The Management Team

Nothing but great things to say about the dealership as...

Nothing but great things to say about the dealership as well as the sales person Zack, this is the 3rd vehicle I’ve purchased from Michaud Mitsubishi, they are extremely helpful with everything and the customer service is always great! Highly recommend going to them for a new or used vehicle!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, John! We are thrilled that Zack had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

Zack was such a pleasure to work with. Both him and...

Zack was such a pleasure to work with. Both him and Finance didn’t waste any of my time. I was able to go from a lease to a new car within a week without any headaches! This was my third Outlander Sport (2 leases, and a buy) and every time I can rely on Zack and the Michaud Mitsubishi team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that Zack had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Outlander, and don't hesitate to reach out if you need anything else. We are your feel-good dealership The Management Team

Joe was great to work with. He really valued our time and...

Joe was great to work with. He really valued our time and he made sure that I was able to test drive many vehicles and pick the one right for me. He even gave me a run through of everything to do with the car upon pickup. Would definitely recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Joe had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We are your feel-good dealership The Management Team

I purchased a 2019 Mitsubishi Outlander Sport last week...

I purchased a 2019 Mitsubishi Outlander Sport last week at Michaud. Zack was very personable and attentive. He took the time to understand what I was looking for and did not hesitate to let me test drive a few different vehicles. The entire process was easy, quick and I walked out a happy customer. This was by far the most positive experience I have had.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you, April! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zach met your expectations. Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

I just purchased a Jeep Cherokee Trail hawk from Zach and...

I just purchased a Jeep Cherokee Trail hawk from Zach and he was very very helpful despite my situation. He went above and beyond to help me get into a vehicle I really wanted. Zach is the man and I appreciate his honesty on everything. Definitly would go back and will spreed the word to all friends and co-workers. Thanks again Zach!!! And Mr. Murphy thank you for working the numbers and getting me the best rate. Mr. Murphy awesome guy great sense of humor. It's like family there. Just amazing people all a round. Thanks, Steve

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Steve! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. Congratulations on your new vehicle and welcome to the family! We are your feel-good dealership The Management Team

Making a decision to purchase a vehicle was made easier &...

Making a decision to purchase a vehicle was made easier & possible because there was no pressure, professionalism of your sales agent Joe Balesteri . Thank you Joe.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Michaud Mitsubishi are glad to have you as a customer. We are your feel-good dealership The Management Team

It was a pleasure to buy a vehicle here.No pressure and...

It was a pleasure to buy a vehicle here. No pressure and gave us time to make up our mind Joe helped us a lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

We are very happy to hear Joe provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We are your feel-good dealership The Management Team

Very helpful and accommodating dealership. Excellent...

Very helpful and accommodating dealership. Excellent customer service with George K. I Really liked the new Eclipse Cross! 2022 had a lot of exciting updates!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you'll continue to enjoy your new Eclipse Cross! We are your feel-good dealership The Management Team