Michaud Mitsubishi

Excellant customer service from begining to end! Every detail covered, every promise met. No surprises and no regrets! Sincere and warm greetings was always presented at every meeting and follow ups after the sale was of genuine concern that I was completely satisfied with everthing I received. I received more than I bargained for and was delighted with all the extras I received which makes owning this car more enjoyable. I feel very safe and secure driving my car knowing I bought it from a family owned dealership that strides to insure you buy a sound working car that runs and looks brand new inside and out that will bring you years of happy driving. If I could rate thus dealership 10 stars I would. They are perfect and very happy to reccomend them to anyone interested in buying a new or used car, because I know they will be very satisfied with anything they buy from them.

I absolutely love my new Outlander Sport! The service Joe LaFratta and the dealership provided was superb. I plan on assisting my in laws with a new car this week. Go see Joe for a great car and a great value.

Buying my car was just a great experience and having Dave Morettti as my Sales was awesome fast and easy is was great. I was very pleasant.

I had a wonderful experience working with Michaud Mitsubishi in getting my first car. They worked hard to not only stay within my budget but also find me a car that I loved. And they achieved just that!

My daughter and I went to several dealerships felt pressured and annoyed nothing compared to the experience we received at Michaud Mitsubishi. Referred by a friend walked in greeted by a salesman name Brian Doherty, told him we are looking for a car looked around found one but she couldn’t do it on her own. We ended up waiting a couple of months Called Brian told him we are ready and if he had anything. Brian suggested looking on the web site to look at the new arrivals….was that a great idea my daughter was so excited and picked out a 2009 Eclipse. Called Brian as busy as he was took us A.S.A.P…after going over everything we told him that my oldest daughter was looking at a car as well. Told me I could co-sign both, again Brian was helpful in placing her into affordable safe car. I also would like to thank Kevin Dunn who did a great job working hard to make this happen for my Daughters and giving them a pep talk on their new start of responsibility and Derek Pound for all his help as well to make this happen. Also great job to the service department for the great work in doing repairs that needed to be done. We ended up leaving with 2 cars instead of one both my girls are happy can't thank you enough. . FYI: we received 3 roses You have a great staff Mr. and Mrs. Michaud, family oriented and that’s what sells cars …..

Buying/Leasing from Michaud Mitsubishi was an experience that beyond exceeded my customer service standards. The GM Kevin Dunn put forth a much bigger effort in ensuring that I left there with a new set of wheels, that was affordable to me. The hurdles that I had to jump, most places would have made me feel like I was an inch tall, but Kevin and salesman Dave Moretti were very patient, understanding and super helpful. Visit Michaud for your next buying experience!

My wife and I went to Michaud Mitsubishi, Rt 114 Danvers, Ma. to find a good car at a reasonable price. We told the salesman (Dave Moretti) what we were looking for and our price range. He did just that, he did not try to sell us more than we wanted. My wife and I never felt pressured or uncomfortable we drove away completely satisfied. It is a rare find when the company owner (Kevin Michaud) stops by each and every customer and introduces himself and presents each female customer with a red rose (class act). Everyone we came into contact with presented themselves as highly professional and as real people. I have never been impressed by any dealership, until now. My wife and I highly recommend Michaud Mitsubishi for your automobile needs.

this was by far the best car buying experience i have ever had.My salesman David only showed the cars within the price range i gave him, didn't try to sell a higher priced auto,but stuck to the guidelines I gave him. No pressure just an honest approach to the customer rneeds. I will go back and highly recommend this dealership to everyone.

Spoke with Kevin Dunn (Sales Manager) after a deal fell through to get my security deposit back. Its taken a month and a half to get the deposit back but he apologized and said he was doing everything he can to get my deposit back to me

My overall experience at Michaud was amazing. I knew the second I walked in the door that Michaud wasn't like any other dealership. They greet you with a warm friendly smile and treat you like they've known you for years. The owner Kevin came over and introduced himself to my brother and I, which I've never had happen at any other dealerships. Not only did he introduce himself to me, he gave me a rose, welcomed me and re-assured me that they would work their hardest to get me into a safe vehicle at the monthly payments I wanted. The whole time I was there I wasn't pressured once and they listened to every word I had to say. Everyone there was super friendly and they all joked around with each other like a big family. Brian Doherty was my sales rep and let me tell ya, he's a class act and made me comfortable the whole time I was there. His personality is amazing and he had me laughing the whole time, I couldn't have asked for a better sales rep. He kept his word on getting me into a car and into the payments I was comfortable with. If and when I need another car, I will def be going back to Michaud and working with Brian again. If you are on the market for a new or used vehicle I would HIGHLY recommend Michaud and make sure you ask for Brian! I was sad when the deal was over because I knew that I wouldn't be seeing Brian and everybody else until I need another car. The day I picked up my new car, I gave Brian a big hug, as I couldn't thank him enough and I truly appreciated everything he did for me! I will forever be thankful for all they did and I will always be going back to Michaud. I wouldn't want to go any where else! Katie Hallahan