Reviews
Such a GREAT experience!!!
I can not say enough about my sales person Joe LaFratta. I was looking for a very specific car and wanted to pay a specific price. Joe found the perfect car for me and my family and I paid exactly what I wanted to. He answered every question I had and made my experience relaxed and care free ( unlike most car salesmen ). I have recommended Joe LaFratta to all of my friends and family and will never buy a car from anyone else!! Thank you Joe, your the best!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
"Outstanding experience"
I have never felt so good about a car buying experience. Kelly, Brian and Stephanie were absolutely amazing, professional, courteous. Huge thanks to you guys. Mauricio A.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Was a winner of a so called contest of theirs
3 prizes available; $25,000, Disney vacation, or "$300 worth of gold coins". They send out a flyer with a simulation key fob that lights up with a number, that has to match the scratch off location. They match, we call and go drive to the dealership. After a half-hearted attempt to peddle cars. We were given a Sacajawea dollar and a one dollar scratch(a loser) and told that was the prize. Not listed anywhere! If you want to give your money to these scam artists go for it!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
it was a very friendly environment
I thought the sales person was great he pointed me to the right car for me i would recommend any one to buy a car from joe lafratta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I could not be happier.
I came in just to look around because my credit is poor and did not think i could get financed. I was greeted by Joe LaFratta who answered all my questions and was not once pushy or untruthful. Long story short, to my complete surprise I drove away in my 2013 Ford Focus about 45 min later with a warranty and a payment I can afford. I have already recommended my family and coworkers to Joe and Michaud Mitsubishi. They are truly nice people that really want to help. I cannot thank them enough. Thanks Joe LaFratta
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best dealership I have ever dealt with
Louis made my car buying experience so easy! Never did I feel a moment of pressure as I had at EVERY other dealership. The minute I walked in, I felt extremely comfortable. I felt like I had known Louis for years. He answered all of my questions and more! He took the time to talk everything through with me, so I felt very confident in my decision. Kevin Michaud also introduced himself and explained what a close family their business is...several employees being there for 20+ years. He gave me top dollar for my trade and the best price around on a 2013 Ford Explorer. The process was so smooth. I will highly recommend Michaud to everyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Couldn't Be Happier
Joe LaFratta made me feel like family to the dealership as soon as I walked in. I was in trouble with a leased car due to a job which had me traveling all over New England - I was quickly relieved of my fear and put at easy that Michaud Mitsubishi would be the only stop I would have to make. The process was easy, Joe walked me through my desired in a car along with my finical abilities and helped me pick out the best car I have ever owned. I know I am in a dependable, high performance car which will last me many years. I will not hesitate to go back and buy my next car when the time comes. Thank you Michaud Mitsubishi.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
I just bought a 2015 outlander sport from them and they were top notch, our dealer Brian Doherty was professional, friendly, patient and I will be a returning customer in the future thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A pleasant experience....
Brian Doherty was very helpful without being pushy. He explained all of our options and then worked out a great deal for us. He was courteous with great customer service.. Would shop with Mitsubishi again. The owners and complete crew are great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The customer service and overall experience is priceless
I have and will continue to refer people to this great dealership.dave moretti went above and beyond to make me feel comfortable and and at home!!!!also followed up with my experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car