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Michaud Mitsubishi

(1,039 reviews)
Visit Michaud Mitsubishi
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:00pm
Tuesday 8:30am–7:00pm 7:30am–5:00pm
Wednesday 8:30am–7:00pm 7:30am–5:00pm
Thursday 8:30am–7:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 7:30am–2:00pm
Sunday 12:00pm–4:00pm Closed
2022 state dealer award
View 15 awards
2022 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (978) 278-3724 (978) 278-3724
Used (978) 712-2008 (978) 712-2008
Service (978) 712-2002 (978) 712-2002

Reviews

(1,039 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Michaud Mitsubishi from DealerRater.

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They were the most pleasant, no pressure and easiest...

They were the most pleasant, no pressure and easiest dealership to work with! We will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase! We are your feel-good dealership The Management Team

I love this place they are always honest, friendly and...

I love this place they are always honest, friendly and professional!!! I definitely recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with Michaud Mitsubishi. We appreciate your business, Scott, and hope to see you again soon! We are your feel-good dealership The Management Team

The entire experience was excellent. They took the time...

The entire experience was excellent. They took the time to listen to what we wanted and found a way to deliver. The whole team was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Ken, for choosing Michaud Mitsubishi, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We are your feel-good dealership The Management Team

My experience at Michaud Mitsubishi was excellent thanks...

My experience at Michaud Mitsubishi was excellent thanks to Zack Michaud and the rest of the Mitsubishi team! I was looking for a better car, after getting into a car accident, and Zack was incredibly helpful with working with me. He helped me find a loan where I wouldn't need a cosigner and an affordable car payment. The team here is amazing, willing to work with you, and they care about their clients. My previous car was from this dealership, along with both of my parents' cars and I would not go anywhere else. Thank you Zack and the Michaud Mitsubishi team!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Krista, for your wonderful review! We are thrilled that Zack and the rest of our team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team

Joe was a phenomenal sales rep. He made our experience an...

Joe was a phenomenal sales rep. He made our experience an easy process. I would recommend Joe and Michaud Mitsubishi to all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Grace, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Joe to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. We are your feel-good dealership The Management Team

Great dealership and great customer service..highly...

Great dealership and great customer service..highly recommend it to everyone to go there and also to see Joe Balesteri great guy and great salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Luis, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team

I went to Michaud after a botched sale at carmax that I...

I went to Michaud after a botched sale at carmax that I actually lost money on (willingly, to avoid a potential lemon). I called Michaud at 7pm on a Thursday (out of desperation) because they had a huge inventory of what I was looking for, an despite poor to fair credit, after I had already had a credit pull with carmax, I drove away the next afternoon in exactly what I needed and then some at a fair price! Zack was not pushy at all and was conservative with his estimates of my financials prior to the "hard pull" on my credit, which I really appreciated. He gave me all the information I needed to make an informed decision and I'm completely happy in the end. would recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new vehicle! We are so glad that Zack had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! We are your feel-good dealership The Management Team

Michaud Mitsubishi made buying my new car easy! I wasn’t...

Michaud Mitsubishi made buying my new car easy! I wasn’t sure exactly which car was the right fit for me, but Zack walked me through several different models and packages until I found the perfect fit, the 2022 outlander SE. He also made sure that I got the color I wanted (diamond white) by placing me in line to get the next in stock, and keeping me updated on arrival times. On top of it all, my work schedule is very busy so he made sure that all the paperwork was ready ahead of time, making it easy to finalize and allowing me enjoy the rest of the beautiful day. Thank you Zack for going above and beyond, I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Alysia, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Zack met your expectations. Congratulations on your new 2021 Outlander SE! Thank you again for choosing Michaud Mitsubishi, we look forward to having you as one of our valued customers for many more years to come! We are your feel-good dealership The Management Team

My experience at Michaud Mitsubishi was great. Zack did...

My experience at Michaud Mitsubishi was great. Zack did an amazing job helping me to find the car that will fit my needs. I had a very bad car accident a few months ago and I need a car that makes me feel Safe and I could afford. Michaud Mitsubishi had it and Zack helped me, he was super Patient. I recommend Michaud Mitsubishi 100%. Thank you Zack!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Veronica, Thank you! Zack and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. We are your feel-good dealership The Management Team

Zack and Bill are such very friendly and professional...

Zack and Bill are such very friendly and professional salesmen. They are trusted advisor as they explained to me everything in depth and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sami, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Zack, Bill and our team here at Michaud Mitsubishi are glad to have you as a customer. We are your feel-good dealership The Management Team