Reviews
I recently purchased a pre-owned Mitsubishi Outlander
I recently purchased a pre-owned Mitsubishi Outlander from Michaud Mitsubishi. Unfortunately not long after my purchase I had a problem with it. I fully expected the dealership to give me a hard time but exactly the opposite was true. They stood behind their product and even gave me a loaner vehicle that they didn't have to. Not only that, I got a call from the owner Kevin and his son Zach to ensure my satisfaction with the quality of the repair! Their service Manger was also extremely communicative and very easy to speak to. I couldn't recommend them more and will definitely be back when I'm in the market again! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don, Thank you! Zack and Kevin appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Michaud Mitsubishi. We are your feel-good dealership The Management Team
Great Sales and Service Team!
I recently purchased a pre-owned Mitsubishi Outlander from Michaud Mitsubishi. Unfortunately not long after my purchase I had a problem with it. I fully expected the dealership to give me a hard time but exactly the opposite was true. They stood behind their product and even gave me a loaner vehicle that they didn't have to. Not only that, I got a call from the owner Kevin and his son Zach to ensure my satisfaction with the quality of the repair! Their service Manger was also extremely communicative and very easy to speak to. I couldn't recommend them more and will definitely be back when I'm in the market again! Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Don, It's great to hear that Zack and Kevin were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing our dealership! We are your feel-good dealership The Management Team
Zach made buying my truck very stress free he made the
Zach made buying my truck very stress free he made the process quick and easy definitely will recommend him and this dealership to friends and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Juan, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team
Zach Machaud was great in every way possible from making
Zach Machaud was great in every way possible from making me feel important to making me pick the right vehicle and every process along the way before and after purchase. I would send family and friends and feel safe like I did them a good deed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dan, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Zack and our team, and we look forward to working with you again. We are your feel-good dealership The Management Team
This is the 4th Mitsubishi car I have bought.
This is the 4th Mitsubishi car I have bought. Extremely satisfied with all of them. Michaud Mitsubishi is an excellent dealership with a very helpful staff .Sales Business and Service department’s are top notch and a pleasure to deal with. Zack Michaud was my salesman for my last two car purchase’s he gets 5 Star’s 👍🏻👍🏻
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Michaud Mitsubishi. I'm glad to hear that Zach was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! We are your feel-good dealership The Management Team
👍🏻👍🏻👍🏻👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️
Zack is the best!
Zack is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Michaud Mitsubishi, your feedback and rating mean a lot to us. We're glad Zack was able to help, and we hope to see you again! We are your feel-good dealership The Management Team
Joe was great of all the different people I’m at at other
Joe was great of all the different people I’m at at other dealerships he was the most knowledgeable and kind. He also followed through if he said he was going to call. You can tell Joe is proud of his families business and enjoys his job. Thank you JOE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ruthann, Thanks for sharing your thoughts about your experience with Michaud Mitsubishi. Joe and our team appreciate your business and hope to see you again soon! We are your feel-good dealership The Management Team
Absolutely right! Thanks Joe
This was my first time purchasing at a dealership and I
This was my first time purchasing at a dealership and I couldn't be more pleased with how I was treated by Zack at Michaud Mitsubishi. He assisted me in choosing a car that would be the best fit for me in the long run, not just to make a quick sale. (PS- he could not have been more on it- i LOVE my new car!) I feel as though Zack and his family's dealership is working to provide much sought for integrity in their industry- not like you find at other dealerships. I hope that all of my friends and family buy from here- I know they'll be treated just as well as I was!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your very kind review. Zack and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Michaud Mitsubishi. We are your feel-good dealership The Management Team
Service
The Best service ever, I never saw comparable, I ?ll recommended.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. We are your feel-good dealership The Management Team
This dealership was extremely helpful in my quest to find...
This dealership was extremely helpful in my quest to find my next vehicle. I was unfortunately faced with a seized engine with my previous car and need to find a new car ASAP. From the start, Zach was amazing. Due to timing/work schedules I had to test drive the car with my two kids in tow. The weather wasn't the best but Zach made sure to have the car warmed up and ready to go so I could transfer my car seats in quickly ( even offering to help). He stood out in the rain and snow with me while I transferred my cars seats into the rogue and outlander multiple times ( I am a visual person). Zach and my husband are similar size, so he sat in different seats to make sure my husband could fit comfortably as well. After I test drove the car, Zach continued to stay in communication with me through my preferred method which was texting/emails. It is much easier to communicate this way when you have two kids running around. Zach and the rest of the staff were very kind and accommodating to me. It's not the easiest going into a dealership as a woman with two kids but with this dealership I did not feel any pressure at all. I would highly recommend this dealership to others.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Zack and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! We are your feel-good dealership The Management Team