Reviews
Zach is super helpful made the car buying process super...
Zach is super helpful made the car buying process super easy very knowledgeable ..will be back again in the future
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for choosing Michaud Mitsubishi! We appreciate you taking the time to leave us this fantastic five-star review. We're thrilled that you found your experience with Zack to be a positive one. Congratulations on your new purchase, Phil. We are your feel-good dealership The Management Team
Zack was the best when my mother in law came into...
Zack was the best when my mother in law came into Michaud’s to buy a used Outlander sport. He treated her with respect and kindness as this the first car in over 10 years she bought from Michaud’s. He made the process so simple and made her feel comfortable and happy. I’d recommend Zack anytime. He was wonderful. Thank you Zack.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Michaud Mitsubishi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the vehicle they desire. We are glad to hear your mother-in-law enjoyed her experience here with Zack. It was sure a pleasure having her at our dealership. Thank you for taking the time to leave us this fantastic five-star review. We hope your mother-in-law enjoys her new Outlander. Please let us know if we can be of any further assistance. We're always happy to help. We are your feel-good dealership The Management Team
Zack Michaud was my salesperson for my 2022 Mitsubishi...
Zack Michaud was my salesperson for my 2022 Mitsubishi Outlander that I dearly love. Zack went over and above to get me what I wanted and be sure all went well. Upon delivery, he took the time to help set up my phone and show me the many features. I have contacted him on several occasions with questions that he was able to help me with. I would definitely return or recommend Zack to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new 2022 Mitsubishi Outlander, Sandra! Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback. We're looking forward to sharing this fantastic five-star review with Zack and our crew. Thank you for choosing Michaud Mitsubishi, Sandra. We appreciate you helping to spread the word about us. We are your feel-good dealership The Management Team
Zach, Mike and Bill are amazing. We had to say goodbye to...
Zach, Mike and Bill are amazing. We had to say goodbye to our chevy. And thank god we did. We purchased a 2020 Outlander and fell in love. The team is outstanding. They take their time to get you the best deal for what you can afford. Car shopping is stressful, but not there at Michaud. They are so welcoming and understanding about your wants and needs. You become apart of the family once you leave that door. The best service around and i can not thank them enough. Cant wait to add a 3rd outlander to our family! 10 out of 10 and i will tell anyone i know that needs a car to head that way!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Lisa. It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team
Zack was super helpful when buying my first car! Didn’t...
Zack was super helpful when buying my first car! Didn’t know what to expect and he made the transition easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's fantastic to hear that Zack provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Michaud Mitsubishi! We are your feel-good dealership The Management Team
Great experience at 114 Michaud Mitsubishi
Kenny the salesman was great to deal with and very knowledgeable in all aspects he explained all the features of the car helped me with learning all that the car has to offer. I can't say enough about my experience at the Route 1 location of Michaud Mitsubishi. Bill from financing was great to deal with also he made me feel at home very helpful and knowledgeable in what he was doing . Both men took the time to listen to my every concern.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marisol, Thank you for taking the time to share your thoughts on working with Kenny, Bill, and our team. We're glad to hear we delivered such a great experience! We are your feel-good dealership The Management Team
Staff was great. Teamwork was awesome, Got financed for...
Staff was great. Teamwork was awesome, Got financed for my 2019 Jeep Cherokee, when most other dealerships would not. Great Job. Pay this dealership a visit and leave HAPPY. Thanks Guys
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We are your feel-good dealership The Management Team
Zach and Joe were extremely helpful to me when buying a...
Zach and Joe were extremely helpful to me when buying a car. I didn’t feel like a number or just a sale, and I appreciated the laid back atmosphere of the dealership. Even the finance guy who handles the money part was very social and made it an enjoyable experience (when you’re there for hours, these little detail matter). Thank you all for an enjoyable car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! We are your feel-good dealership The Management Team
I really loved this place. Zack Michaud, you are awesome!...
I really loved this place. Zack Michaud, you are awesome! My big thank you to all team. Note 10/10 You made me feel happy when I was sad.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. Zach and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We are your feel-good dealership The Management Team
Thank you for taking care of me!
Anywhere but Michaud
Waited a week just for a call back after giving a deposit. At that point, I just wanted my deposit refunded so I could continue searching. However, their lies and BS convinced me to sign papers and take delivery. No issues with the vehicle, it’s new. However, here we are 3wk later and I’m still being emailed by the finance guy for a copy of paperwork he was given at signing and LOST!…could be because he was talking to his ex wife while making a sale not paying attention. This place has awful communication, clearly no organization and I would never buy from them again. I recommend getting your Mitsubishi anywhere BUT Michaud.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for bringing this to our attention, Colleen, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. The Management Team