Reviews
Vehicle was completed as promised, without any issues.
Vehicle was completed as promised, without any issues. Easy to drop off and pick up, close to work and home.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad you had a great experience and appreciate your support!
Mark was amazing !
Mark was amazing ! He found the one for us. We appreciate all his hard work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We're glad you had a great experience and appreciate your support!
The service advisor Shannon was very helpful in getting
The service advisor Shannon was very helpful in getting my tire replaced. She know her stuff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 4-star review! We're glad you had a great experience and appreciate your support!
Promise and quick service.
Promise and quick service. The check in was easy and I had no issues with it being a company lease.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad you had a great experience and appreciate your support!
Always finds the actual problem(s) & the BEST
Always finds the actual problem(s) & the BEST solution(s). Always finds the actual problem(s) & the BEST solution(s), and someone always has knowledge of potential problems/solutions before the car goes to the garage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We're glad you had a great experience and appreciate your support!
JC Collier is the best around!
JC Collier is the best around! We have purchased three vehicles from him. He always is an absolute pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!
Speculation was the main point of their communication.
Speculation was the main point of their communication. Very little was based on fact or actual diagnosis. They made assumptions with minimal testing and didn't even ask questions that a proper mechanic would ask based on circumstances. They were quick to offer solutions that were over priced and unnecessary. It seems like they're out to make money over treating customers with dignity and respect.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience. We’re sorry to hear that you felt our communication and diagnostic process didn’t meet your expectations. Providing accurate diagnoses and treating our customers with respect are very important to us, and we regret that you didn’t feel that was reflected during your visit. We take your feedback seriously and will use it to improve our processes. If you’re open to discussing this further, please feel free to reach out to us directly—we’d like the chance to better understand and address your concerns. Jody@drivechariot.com
I like the way everybody make you feel like family,
I like the way everybody make you feel like family, knowing that makes me feel. I am important to them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!
All right ?
All right ?? Okay All right All right Okay All right All right All right ??
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!
Thanks for getting are vehicle in for service.
Thanks for getting are vehicle in for service. Being on the road an on a schedule can be a little stressful. Thanks gif making it a lot less stressful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!