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Button CDJR

(854 reviews)
Visit Button CDJR
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 712-8049 (888) 712-8049
Used (888) 712-8050 (888) 712-8050
Service (765) 889-4160 (765) 889-4160

Reviews

(854 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Button CDJR from DealerRater.

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I appreciate them getting my vehicle in right away and

I appreciate them getting my vehicle in right away and taking care of the problem. Everything was done according to the way it should’ve been.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! Keeping our customers informed and delivering quick, quality service is what we strive for. We truly appreciate your recommendation and look forward to seeing you again.

Service was taken care of and the problem was fixed.

Service was taken care of and the problem was fixed. Service man kolton was helpful and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Very bad customer service.

Very bad customer service. A simple ac job took 3 weeks to be done. Would have taken 4 or more had I not complained to a manger. Refusing to give me a loaner or my car till job gets approved by insurance and get parts. Totally inconsiderate of people's lives that we have work to go to and live in a town where cabs are limited. A simple ac job turned into a $12000 job trying to get Stellantis to buyout my contract. Making a small job a great deal to get what they can out of you. Unexplained charges on my bill. Sending me an updated text at 4:55 pm every 4 days right before closing so I can't call in claiming my phone was not working. Finally, shoving me to a different customer service rep to tell me what she told me a week ago that car and parts will be taken care of next week. Absolutely, very bad experience. Even the oil change that I asked for was not done. Very bad customer service. 😑

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We’re truly sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback. We understand how frustrating it must have been to deal with delays, lack of communication, and unclear charges—especially when transportation is essential to your daily life. This is not the level of service we aim to provide, and we take your concerns seriously. We deeply regret the inconvenience and stress this caused. If you're open to it, we would like the opportunity to review your situation more closely and work toward a resolution. Please feel free to reach out directly so we can ensure your concerns are properly addressed. Jody@drivechariot.com

Trent always makes it happen.

Trent always makes it happen. Very personable. Would use him again and again for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Beat dealership around .

Beat dealership around . Great staff from salesmanship to repair shop . Great customer service. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Fast and polite service.

Fast and polite service. They even helped me figure out their single cup coffee maker. This is my second pull change with them, feels nice to be catered to. Will definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Shannon Dillman was amazing… The only reasons I go to

Shannon Dillman was amazing… The only reasons I go to Buttons is because of Shannon Dillman

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Very Excellent and Detailed It's a great pleasure doing

Very Excellent and Detailed It's a great pleasure doing business with her and the Button team! Great Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

I like the friendliness and the cleanliness of the

I like the friendliness and the cleanliness of the dealership. They also kept me very informed during the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re so glad to hear you had a great experience. Our team works hard to provide excellent service, and it’s always rewarding to know it’s appreciated. We look forward to serving you again in the future!

Terrible service.

Terrible service. Won’t be back. Although it’s further drive I’ll go to Grissom Dodge next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.