Reviews
I was in and out pretty quickly on a busy day.
I was in and out pretty quickly on a busy day. Jada is a great asset to this business!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re so glad to hear that you were able to get in and out quickly, even on a busy day. Jada truly is an asset to our team, and we appreciate you recognizing her excellent service. We look forward to assisting you again in the future!
Shop was friendly Time n line to talk was short Time
Shop was friendly Time n line to talk was short Time getting done was promp
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear that our shop provided a friendly experience, and that both your wait time to speak with us and the service time were prompt. We truly appreciate your business and look forward to serving you again soon!
Advisor stated that the wait was too long to get Allstate
Advisor stated that the wait was too long to get Allstate on the phone to verify my tire protection package. They just wanted me to pay up front instead and they would reimburse me if/when they get the approval. I have never had this issue at Grissom! Ridiculous, plus a 2 hour wait for a tire patch.
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, and we truly apologize for the inconvenience you faced. It’s completely understandable to feel frustrated when there’s a delay in verifying your tire protection package, and we agree that you shouldn’t have been asked to pay upfront without confirmation. Your feedback is important, and we will review the situation with our team to improve both our communication and efficiency in handling such requests in the future. We truly appreciate your business and hope to provide you with a much smoother experience next time.
Was a great experience, was able to into service quickly
Was a great experience, was able to into service quickly and Jada took great care of my needs and respected my time. Would recommend .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We're thrilled to hear that your experience was great and that Jada took excellent care of your needs while respecting your time. We truly appreciate your recommendation and look forward to serving you again in the future!
I dread car work.
I dread car work. The last three times have been great, however, at Button. Prompt and convenience, considering car troubles are quite inconvenient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We completely understand that car work can be stressful, but we're so glad to hear that your visits to Button have been prompt and convenient. We strive to make car troubles as easy as possible to handle, and we appreciate your trust in us. We look forward to continuing to serve you!
Service department got my LOF completed in a reasonable
Service department got my LOF completed in a reasonable amount of time and in a professional manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're pleased to hear that our service department completed your LOF in a timely and professional manner. We appreciate your business and look forward to assisting you again in the future!
Got me in quickly and the service was pretty quick for
Got me in quickly and the service was pretty quick for the job necessary to be done…
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad we could get you in quickly and complete the necessary work efficiently. We appreciate your trust in us and look forward to serving you again!
Shaelah Lott was courteous and professional throughout
Shaelah Lott was courteous and professional throughout the entire process. She is someone you want assisting you with your car buying experience. Jamie Hansen and the finance team were also a pleasure to work with.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful feedback! We're thrilled to hear that Shaelah Lott provided you with courteous and professional service and made your car-buying experience a pleasure. We're also glad Jamie Hansen and our finance team contributed to your satisfaction. We truly appreciate your kind words and look forward to assisting you again in the future! Safe travels in your new car!
It was a great service.
It was a great service. Took the time and explained everything and answered all my questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so glad to hear that our team provided great service, took the time to explain everything, and answered all your questions. Your satisfaction is our priority, and we appreciate your trust in us!
Button has an excellent staff!
Button has an excellent staff! They always take really good care of me and my vehicle!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're delighted to hear that our team at Button has consistently taken great care of you and your vehicle. Your satisfaction means the world to us, and we look forward to continuing to provide you with excellent service!