Nelson Automotive

To make a long story short, we found this place by accident, not knowing it was there. I did some searching on the net and could not believe the great reviews this place was receiving. Given my son's limited budget they were still able to find him a great car. A few years later my wife needed a new car, and although we looked at one other place, we returned back to Nelson. Finally last year I needed a car - and this time I didn't bother to go anywhere else. Oh-and there service is beyond compare, Mike does a great job - so much so that before we bought the last 2 cars we were taking our old cars there when they would need service. LOL - I cannot tell you about the service we have had with the last 2 cars we bought from them BECAUSE they haven't needed service (except for the routine oil changes!). All of the staff know us and I feel like we are treated like family. How often can you say that about a car dealer???

I purchased a 2013 Highlander and Love it. Eric was easy to talk to. Answered all my questions and always had time to take my calls. The transaction took just over an hour. Great place to buy a used car. This is my families second purchase at Nelson Automotive and it will not be me last.

They stand behind their cars. A great business! I really love the 2003 Toyota Highlander Limited. AWESOME CAR.

I cam in to see a car that caught my eye on car.Com. And everything about this car was a amazing! Matt is a great worker.

I've never had a better experience buying a car than I have at Nelson Automotive. Can't state that enough. Was referred to them, but almost didn't check them out. That would have been a big mistake. Not only was I impressed with the condition the cars were in, but the prices were very fair when compared around. Now a lot of dealers have those two things going for them, but here is what made them really stand out: I felt no pressure from anyone at any point. They allowed me to drive it to my mechanic to have them take a look at it without making me feel guilty for asking, like other dealers gone to have. They also have a 3 month, 3,000 mile warranty on most of their cars. There is no other dealer I've been to that has had all those factors going for them. Even if you don't end up buying a car from them, I fully recommend at least checking them out. You'll save yourself a lot of headache the other dealers will give you.

I've never had a better experience buying a car than I have at Nelson Automotive. Can't state that enough. Was referred to them, but almost didn't check them out. That would have been a big mistake. Not only was I impressed with the condition the cars were in, but the prices were very fair when compared around. Now a lot of dealers have those two things going for them, but here is what made them really stand out: I felt no pressure from anyone at any point. They allowed me to drive it to my mechanic to have them take a look at it without making me feel guilty for asking, like other dealers gone to have. They also have a 3 month, 3,000 mile warranty on most of their cars. There is no other dealer I've been to that has had all those factors going for them. Even if you don't end up buying a car from them, I fully recommend at least checking them out. You'll save yourself a lot of headache the other dealers will give you.

After about 2 months of shopping around and research to find the right 2008 Corvette for the best condition and price, I finally found "the one" listed on Nelson Automotive's website. I called and spoke with Matt V., and he gave me a detailed service and ownership history of the car. I felt confident that this was the right car and from the right dealer. Throughout the entire process Matt was honest and always gave me the time of day; I never felt rushed on the phone or in person. When I bought the car, I drove up from Indianapolis to pick up the car and it was apparent that the Corvette was a prized car on the lot, there were not as many other sports cars, but all cars looked to be nicely kept and cleaned. I didn't feel like it was a risk to buy a sports car from the Nelson Automotive lot, if anything I probably saved money due to not having to pay an additional markup from a performance-oriented lot. My actual time at Nelson Automotive was brief: Matt arrived early to the dealership to accommodate my schedule, even though he had plans for brunch with his in-laws later that morning. We took the car out for a test drive, talked a bit more about the history of the car, and the minor normal maintenance work they had done to make sure they sold me the car in excellent condition. I was thrilled when I got the keys. The paperwork took probably 10 minutes and I was on my way. The car rode like a dream. About 30 minutes from home, the clutch pressure went out and I had to have the car towed the rest of the way home. I took it to a shop and they determined the slave cylinder went out, and that it would be 2 hours of labor plus the cost of the part. I called Nelson Automotive, we were all shocked since this car drove fine. Matt took this information to his boss, and they worked with me on the issue: they refunded me with the cost of the part that I paid for, as well as the cost of the labor to have it replaced. Normally I would've expected that I would've needed to have the car brought back to Nelson Automotive's shop to have the work done in-house, but they took care of the issue in a way that was convenient for me. Overall, I was very pleased with the way they handled what was an unexpected post-purchase issue. I've now had the Corvette for exactly one year, and it's been a the best car I've ever owned. I've received so many comments on how great of a condition the car is in, and that it must have been well taken care of. I always tell them about my experience with Matt at Nelson Automotive, and I know where my first stop will be when we purchase another car. Condition and quality of car: 5/5 Price: 5/5 Sales experience: 5/5 Customer Service: 5/5 Overall: 5/5

Everything they say about Matt is true. He will go out of his way to help you. I was extremely panicky and demanding when I bought my car. I did not know about some of the electrical issues a Saab had and was unfortunate enough to have an issue right away. Matt was patient and kind even when I was not. Eric was also very patient and he is extremely knowledgeable. These guys should get an excellent review just for putting up with my shenanigans. I have since been in for service and it has been a great experience. I would highly recommend Nelson Automotive.

Michelle and I just wanted to thank you for the very friendly service. It was a great vehicle buying experience. We both love our new Pacifica, Michelle even more so as it is "her" new car. The three and a half hour ride home was great. We will both be telling our friends about Nelson Automotive. If I had to describe you in one word, AWESOME!!

I had a great experience buying a used car at Nelson Automotive. Prices were competitive and the customer service was outstanding. We looked at a number of other dealers (like Carmax ) and felt we got a better deal and had a more positive experience dealing with Matt Vogelzang. I would recommend this dealership to anyone. We will definitely be returning here for our next car purchase.