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Parks Ford of Wesley Chapel

(3,421 reviews)
Visit Parks Ford of Wesley Chapel
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 409-9179 (888) 409-9179
Used (888) 409-9168 (888) 409-9168
Service (888) 522-3847 (888) 522-3847

Reviews

(3,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Wesley Chapel from DealerRater.

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Took good care of my car and made sure I had a rental

Took good care of my car and made sure I had a rental while repairs were being completed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and great service.

Professional and great service. Fast and simple buying process. Very consistent among all staff. Treat you like family every time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Innovative service department with valet pickup and drop

Innovative service department with valet pickup and drop off. Ive also had them come and service my vehicle in my driveway. Means I don’t have to go and wait for my car and sit in their waiting room for 2 or 3 hours. Only so much t I can drink, material to read and games to play so I appreciate being at home instead.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bill was amazing and so helpful during this process.

Bill was amazing and so helpful during this process. I would recommend him time and time again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really want to thank my salesman Justin for his time

I really want to thank my salesman Justin for his time and patience working out a great deal for my trade and my new Ford F-150. He is really a great asset for Parks Ford of Wesley Chapel. I will definitely send a few of my friends and family to see Justin.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Love the atmosphere in the place great service

Love the atmosphere in the place great service professional personal and very friendly just love the place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

At Parks Ford it’s clean there all friendly and Alex does

At Parks Ford it’s clean there all friendly and Alex does all my oil change on my car or what ever needs to be done and he friendly and polite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Always happy with the service we get I like that Alex is only person that services my Bronco. Always friendly and Polite.

Our salesman and finance guy were really helpful and got

Our salesman and finance guy were really helpful and got us in to a great vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Very knowledgeable!

Very knowledgeable! And a complete pleasure to work with, Ace was great at helping us

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

John is always pleasant and eager to please.

John is always pleasant and eager to please. He gets me in and on my way with little notice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.