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Parks Ford of Wesley Chapel

(3,356 reviews)
Visit Parks Ford of Wesley Chapel
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 409-9179 (888) 409-9179
Used (888) 409-9168 (888) 409-9168
Service (888) 522-3847 (888) 522-3847

Reviews

(3,356 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Wesley Chapel from DealerRater.

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Ricky is an asset to the Ford company offering the

Ricky is an asset to the Ford company offering the highest level of professionalism and service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Friendly and not too pushy.

Friendly and not too pushy. They answered all our questions and took time to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I just purchased an explorer from Parks Ford and everyone

I just purchased an explorer from Parks Ford and everyone there was so helpful. This is the second vehicle we have purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you for an excellent service!

Thank you for an excellent service! Definitely bringing my vehicle back. The driver who picked up and dropped off my vehicle were nice and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ricky Rodriguez, from the Service Department, provided

Ricky Rodriguez, from the Service Department, provided outstanding customer service, and Gustavo, from Enterprise, also provided outstanding customer service. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Bad customer service.

Bad customer service. No attention to detail. I had to return several times to get my transmission fix properly. I also lost my engine because they did not change out my spark plugs in a timely fashion. I bought my vehicle from them , I have only serviced it ever with them, I bought an extended warranty, and every time they recommended that I do an important service to my vehicle. I always approved it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Wow!

Wow! I cannot even begin to tell you what an incredibly wonderful experience it was to buy our truck at the dealership. Shami was incredible. Not pushy at all. Answered all of my questions and treated me with respect. And Pedro was exactly the same way. The atmosphere at the dealership it was nothing like what I have seen at some other dealerships such as Toyota of Orlando. These people are professional and provide a great service. I highly recommend that you call Shami if you are looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had a good experience the sales people were very

I had a good experience the sales people were very helpful and made the process go very smooth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carlos helped me get my tail light replaced.

Carlos helped me get my tail light replaced. I went in for my appointment and told it’ll take one to two hours. He had my vehicle done in less than 30 minutes and great customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Parks ford of Wesley chapel is a true no nonsense dealer.

Parks ford of Wesley chapel is a true no nonsense dealer. Jorge Martinez Is a great sales rep. Would recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.