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Parks Ford of Wesley Chapel

(3,357 reviews)
Visit Parks Ford of Wesley Chapel
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–6:00pm Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2022 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 409-9179 (888) 409-9179
Used (888) 409-9168 (888) 409-9168
Service (888) 522-3847 (888) 522-3847

Reviews

(3,357 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Parks Ford of Wesley Chapel from DealerRater.

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This is my second experience with Parks Ford of Wesley

This is my second experience with Parks Ford of Wesley Chapel in just two months, and once again, I found it to be truly positive. The entire team went above and beyond to ensure I felt valued and cared for. I genuinely appreciate their kindness and support, and I wholeheartedly recommend this dealership to anyone looking for a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Parks Ford of Wesley chapel is the perfect place to

Parks Ford of Wesley chapel is the perfect place to have your car or truck serviced they are the best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service Ben suggs was a exceptional sales

Great customer service Ben suggs was a exceptional sales person. And had a good experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Sung, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

Shami Shipman was so helpful to me to complete my used

Shami Shipman was so helpful to me to complete my used car purchase from out of state and done all remotely. He went above and beyond to help me with my purchase. Super happy with my car buying experience .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Carlos Cuellar as excellent.

Carlos Cuellar as excellent. Very pleasant to work with and fixed a simple problem for me today. Thank you Carlos

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I recently bought my first car at this dealership a USED

I recently bought my first car at this dealership a USED 2020 Chevy Trax and was scammed out of my money. The car was sold to me for 16,000. They scammed me for a 26.6% interest rate on the car and owe $31,000 back. I could've bought a brand new car for that kind of money. It sickens me that they tried to avoid that question until i signed for the car. Please do not buy a car from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Seamless experience with JJ Rivera.

Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Seamless experience with JJ Rivera.

Seamless experience with JJ Rivera. Talked me into coming to his dealership before some others. Understanding of my expectations and needs and delivered on them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Michael Somoles, thank you for your kind words and congratulations on your new vehicle! We appreciate you choosing Parks Ford of Wesley Chapel!

The service provided was excellent, and Carlos

The service provided was excellent, and Carlos demonstrated a high level of respect and assistance. Additionally, he ensured that the service performed met our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We brought our car in for service and John Kidd was our

We brought our car in for service and John Kidd was our service advisor, John is very knowledgeable and is an asset to your company. He kept us updated on everything, We look forward to seeing John on our next visit, Thank you for all your hard work Doreen Gaeta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.