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Carver Toyota of Columbus

(2,695 reviews)
Visit Carver Toyota of Columbus
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (888) 757-6854 (888) 757-6854
Used (888) 856-7810 (888) 856-7810
Service (888) 871-3307 (888) 871-3307

Reviews

(2,695 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carver Toyota of Columbus from DealerRater.

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I think the dealership is OK I would do more business

I think the dealership is OK I would do more business with them later thank you very much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our salesman was persistent and kept us informed as he

Our salesman was persistent and kept us informed as he worked on getting the car we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Shea is an exceptionally friendly knowledgeable salesman

Shea is an exceptionally friendly knowledgeable salesman and very personal. He was kind enough to come out to my home after work late evening and fixed programming issue on my newly installed homelink system.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick, efficient and thorough describes the service I

Quick, efficient and thorough describes the service I received at Carver today. The best part of it is that this is the norm and I experience this on every service visit. My advisor Stacey was fantastic and understands great communication and customer care. This is a well staffed facility with experienced pros who are great at what they do. It may sound odd but I actually look forward to my routine maintenance service visits at Carver who offer great fresh coffee in a spacious waiting room with TVs and WiFi. The friendly sales team is always nice and they make sure they say hello and acknowledge you as a valued customer of the dealership when they see you onsite.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Carver Toyota misrepresented financing, made me believe I

Carver Toyota misrepresented financing, made me believe I had to buy add-ons to get financed , and when I called them out, they tried to silence me with a cease-and-desist instead of fixing the fraud. Their actions destroyed my credit and left me dealing with the fallout, while they dodge all accountability. This isn’t just bad service, it’s predatory. If you care about honesty, your money, or your credit, stay far away from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership, very professional, Nick was Great to

Great Dealership, very professional, Nick was Great to work with. Very Friendly and welcoming staff. Smooth and quick transaction. I Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very to the point.

They were very to the point. Gave me all the information I needed and were very pleasant to interact with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Honest open friendly helpful straightforward welcoming

Honest open friendly helpful straightforward welcoming clean generous trustworthy relieving modest thorough quick professional punctual

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

This dealership has the most excellent customer service

This dealership has the most excellent customer service of all local dealerships! I truly enjoyed my experience with buying my car at Carver Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Professional, personable, and knowledgeable.

Professional, personable, and knowledgeable. Selection at the dealership was excellent and staff was easy to speak with and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.